The CertaPet Blog: Helping Pet Owners Live a Better Life With Their Pets

15 August, 2018

Southwest Airlines Restricts ESAs to Only Dogs and Cats

Announced Tuesday, August 14th, Southwest Airlines placed a new restriction on their emotional support animal policy that inhibits exotic, non-cat/dog ESAs from traveling in the air. That’s right. Beginning September 17th, you will no longer be allowed to bring aboard your emotional support snake, kangaroo, horse, or any other animal that is not a cat or dog. Southwest follows suit of …

25 June, 2018

Virgin Airlines ESA Policy

Are you about to fly with your emotional support animal on VIrgin Airlines? Do note that Virgin America is no longer an airline (they have merged with Alaska Airlines); however, Virgin Atlantic and Virgin Australia operate flights between some cities in the US. Read on to find out more information on the Virgin Airlines ESA policy under each of these …

25 June, 2018

Virgin Airlines Pet Policy

Do you want to know more about Virgin Airlines Pet Policy for flying with a pet or emotional support animal? As of April 2018, Virgin America is no longer an airline as they have merged with Alaska Airlines. However, two carriers under the Virgin umbrella do still operate flights between certain US cities: Virgin Atlantic and Virgin Australia. So, while …

21 June, 2018

Delta’s New Regulations, Bans “Pit Bull Type” Dogs and More

Announced yesterday, Delta released new regulations on breed restrictions and limitations for an ESA owner. Going into full effect on July 10th, Delta Airlines bans any “pit bull type” dog, service/emotional support animal or not, from onboarding the plane. Additionally, they will only be allowing one ESA per customer on the flight as well. As either a frequent flyer or CertaPet customer, what does this mean for an …

5 June, 2018

Dog Found Dead in Cargo on Delta: How Can Our Pets Be Safe?

On May 30th, Alejandro, an 8-year-old Pomeranian, died on a Delta Airlines flight from Phoenix to Newark with a stop at Detroit Metropolitan Airport. During the layover in Michigan, the dog was found unresponsive by a Delta flight attendant. As a pet in cargo, the death of Alejandro raises many concerns about Delta’s flying conditions for animals. Alejandro’s Owner – …

2 June, 2018

Southwest Airlines ESA Policy 

Do you know the Southwest Airlines ESA policy? Before you pack your bags—and your pooch or kitty, make sure you’re well aware of your responsibilities as a passenger! People suffering from emotional and mental disabilities such as post-traumatic stress disorder, bipolar disorder, and depression, may find the entire travel ordeal to be quite overwhelming. Fortunately, emotional support animals are there …