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What Is A PSD?

A Psychiatric Service Dog (PSD) is a type of assistance animal that’s trained to perform specific tasks for individuals living with a mental illness. These unique tasks are directly related to the handler’s disability.

Benefits Of Having  A PSD Letter For Traveling Include:

No Pet Fees

There are no pet fees when you fly with your Psychiatric Service Dog.

Saving Money

You cannot be charged on extra documentation or follow on forms from Airline Companies.

Comfortable Traveling

You can travel safely in the company of your dog in the cabin.

Your PSD recommendation is contingent on your animal being trained to do work or tasks to assist with your disability, and trained to properly behave in public.

Why Work With Us?

Over 65,000+ Clients have improved their lives with CertaPet.

100%

Compliant with
DOT regulations

State to State

Matched and
Completely Legal

Real Licensed

Mental Health
Professionals

A PSD Letter Can Help You With The Following Conditions:

Woman lying on the carpet playing with her ESA dog
  • Post-Traumatic Stress Disorder (PTSD)
  • Depression
  • Anxiety Disorders
  • Obsessive-Compulsive Disorder (OCD)
  • Attention-Deficit/Hyperactivity Disorders
  • Bipolar Disorders
  • Social Phobias
  • Schizophrenia
  • Agoraphobia
  • Claustrophobia
  • Panic Disorders
  • Autism

Real People. Real Results

See why thousands of pet owners just like you trust CertaPet!

“I feel very supported through this website! I feel like my mental issues have been taken seriously, which has been a great feeling. My personal doctor has a policy where they do not allow to write these letters. This website has been a blessing.”

Elizabeth F.

“I couldn’t be happier with the customer service of CertaPet. They were very considerate and thorough in their evaluation and timely on getting me the paperwork required. I can’t thank you enough!”

Susan G.

Why Would You Use CertaPet?


Straight-forward and direct process

The CertaPet process is tailored towards connecting patients with qualified Mental Health Professionals.


Fast and Reliable

Our service takes much less time to complete compared to a day spent visiting a Mental Health Professional in person.


Safe and Secure

Answer the questions on our HIPAA secure platform in the comfort of your own home.


Prevent Unfair Fees

An PSD Letter will prevent you being charged thousands of dollars from airline charges and other unjust costs.


You can choose one of the following options:

Once you complete your Free Pre-Screening you will be able to choose the option that best suits your needs

PSD Travel Letter Consultation

Covers all domestic and international flights originating in the US or run by US airlines and aligned with DOT regulations.

Housing ESA + PSD Travel Letter Consultation

All the benefits you need to live and fly with your dog!

Frequently Asked Questions

How do I know that CertaPet is legitimate?

CertaPet has helped over 65,000 pet owners, just like you, get a consultation with a Licensed Mental Health Professional.
We have over 8,000 reviews between Google, Trustpilot, Facebook, and YotPo.
Our Licensed Mental Health Professional network covers all states in the US including Puerto Rico and has more than 40 members.
Additionally, CertaPet is BBB Accredited.
Still unsure about CertaPet? Just call us at (877) 207-0561 and speak with a member of our customer support team.

 

I just completed the screening. What’s next?

First you need to select which type of consultation is best suited for you: PSD travel or ESA housing and PSD travel combined. You then need to purchase a consultation with a mental health professional.

After that you will fill out a more in-depth assessment and your assigned mental health professional will determine whether or not you would benefit from a PSD letter. If approved, they will personally write a licensed recommendation letter for a PSD.

What is the turn around time for this process?

Right now our turnaround to be contacted by a therapist to schedule a phone session is around 2 business days. If approved, you will be able to download a digital copy of your letter right away from our platform and we send the hard copy upon request via USPS priority mail.

The shipping time usually takes 2-3 business days.

What is the refund policy?

Your consultation is protected by CertaPet's Money-Back Guarantee

If, for any reason, your application is not approved by the Licensed Mental Health Professional your fee will be refunded, excluding a USD 35 consultation fee.

What kind of Licensed Mental Health Professional will sign my letter?

Our LMHPs consist of Licensed Marriage and Family Therapists, Licensed Clinical Social Workers, Licensed Clinical Professional Counselors, and Licensed Mental Health Counselors.

All of our Licensed Mental Health Professionals are fully qualified and have passed board exams. The LMHP we select will be one that is legally qualified to write PSD Letters in your state.

Will I need additional forms besides the letter?

The DOT will require additional paperwork for your PSD. Please also note that your PSD must be specifically trained to alleviate a certain disability.
US service dog laws only require a letter from their healthcare professionals in a few situations: workplace accommodations, housing accommodations, air travel accommodations.
Other than those situations mentioned above, individuals cannot be questioned about their PSD and asked to show their letter.

 

Will I need additional accessories like vests and an ID card?

Vests, ID Cards, and tags are accessories that may make it easier to identify your PSD but are not necessary. Still, many of our customers find the accessories very helpful for letting others know you have a PSD

What qualifications does my PSD need?

According to ADA laws, to be a Psychiatric Service Dog:

1) their handler must have a disability. Under the ADA, a person with a disability is someone who has a mental or physical impairment that substantially limits at least one major life activity.

2) the dog must be specifically trained to alleviate such disability. Psychiatric service dogs are trained to do something to help with the person’s disability. In other words, the dog allows the handler to overcome or improve his/her ability to function. A PSD might for instance counterbalance a handler because he/she is dizzy because of medication, interrupt panic attacks or OCD behaviors, turn lights on, etc..

Additional information

As dictated by Federal Law under the Federal ADA Act of the U.S. FAA & DOT

Airlines May Ask Two Questions:
1. Is the Psychiatric Service Dog required because of a disability?
2.What work or tasks has the dog been trained to perform?

Airlines May Not:
1. Require Special Identification or training documentation for the dog.
2. Ask about the person's disability or require medical documentation.
3. Ask the dog to perform work or tasks.
4. Refuse admittance, isolate, segregate, or treat this person less favorably than other patrons.

A person with a disability cannot be asked to remove the psychiatric service dog from the premises unless:
1. The dog is out of control and the dog's owner does not take effective action to control it.
2. The dog is not housebroken.

 

What are you waiting for?

Start your FREE Pre-Screening Today!

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