JetBlue ESA Travel Letter Fact Sheet

By: CertaPet Staff Updated: September 16, 2021

jetblue airlines aircraft

JetBlue has followed in the footsteps of many airlines who have recently adjusted their policy allowing people to fly with their emotional support animals. The Air Carrier Access Act was meant to protect people with disabilities. However, after too many incidents of people either abusing the law to get a free ticket for their pet or trying to bring misbehaved, dangerous or exotic animals on planes, stricter rules were well in order.

We have put together a fact sheet which outlines JetBlue’s ESA Policy’s new rules and regulations about flying with an emotional support animal. If you are planning a trip with this airline, be sure to double check each point twice. Read the fine print because airlines are done with people abusing the system.

CertaPet’s JetBlue ESA Travel Letter Fact Sheet Has You Covered!

The fact sheet clearly states which documentation you will need to present (which includes your real ESA letter), which breed or species they allow on their flights, and how your animal is expected to behave during the flight.

The fact sheet also has useful information about the rules and regulations at specific destinations to which the airlines travel. You don’t want to arrive in Puerto Rico without your ESAs vaccination record!

jetblue esa travel letter fact sheet

Airlines are simply trying to make flights safer and more pleasant for all of their passengers. The disruptive, aggressive and at times stinky animals which people have been trying to get onto planes have not exactly created the safest space for people who have mental illnesses and need to travel with their ESAs. Even with Jetblue’s Pet Policy, there are big no-no’s when flying with an animal no matter what.

If you have an emotional support cat or dog, you have every right to travel by plane with your animal. Just make sure you observe JetBlue’s new ESA policy to the T!


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  • I am relocating back to the UK. My cat has to fly Cargo even with an esa letter. ONLY Service dogs are allowed in the cabin?I am an emotional wreck and have been on medication for many years, hospitalized etc…I had a flight booked with AA and was just called by an AA representative to inform me my cat cannot fly into Manchester EVEN in cargo?This was just six days ago! My flight was on the 24th this month? Now I am a nervous wreck cannot sleep, have to pay for another health certificate and the weather is getting bad ,this could prevent her from flying all together! I have to pay an agent apparently to assist which is at least $1500 and I can’t afford it.. I had booked the flight in September and spoke on the phone 3 times before departure being ensured everything was in order? Iam headed for a nervous breakdown and don’t want to end up back in the hospital! I’m lost…Also the Airlines are more than aware that people are acquiring the letters online and obviously know many names that are related to the website…The flight just for me now is $2000..My life is upside down…

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