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Based on Your Responses,
You May Be a Good Candidate
For An Emotional Support Animal.

Our ESA letter enables you to keep your emotional companion with you to help manage your stress, anxiety, or emotional disability.

CertaPet makes getting an ESA Letter quick, simple and discreet.

The next thing to do is take a more in depth assessment that will be reviewed by a LMHP in your State.

Ready to get started right away?

Click below to see our ESA Letter Consultation options.

Otherwise keep reading to learn more about CertaPet.

Why Schedule a Consultation With CertaPet?

older couple and esa dog

You may be wondering why you don’t just get an ESA Letter on your own?

While you can, there are many hurdles you’d face including:

  • Finding a mental health professional who’s qualified to approve an ESA Letter for your state.
  • Visiting them in person to be assessed. If they’re in another town or city this could take an entire day.
  • Having to answer deeply personal questions in-person that may make you feel uncomfortable.
  • Even with insurance, multiple consultations can cost you USD 300 or more
  • You may have to visit them more than once, with no guarantee your request will be approved.
  • It may take a week or more for all the paperwork to be completed, putting your legal rights in limbo.

With CertaPet, you face NONE of these challenges. Because we handle the entire process for you.

Protection from Non-Pet Policies

A CertaPet ESA consultation puts you on an even playing field with non-pet owners. It protects you from non-pet policies that can otherwise restrict your housing and traveling options.

Even if you do find a pet-friendly apartment or an airline that will let you fly in-cabin with your pet, you may still be subject to:

  • USD 500 on a pet deposit for your apartment or house.
  • USD 100 in monthly pet fees to your landlord.
  • USD 200 on flights (an ESA Travel Letters also allows your pet to fly in the cabin with you, instead of being locked in a cage).

However, with a legally binding ESA Letter you can avoid these fees.

An ESA Letter will also protect you and your pet from eviction so you can always have your pet to support you, no matter what. You’ll also gain the peace of mind knowing your legal rights are protected.

How CertaPet Works

Now that we have your screening answers, all you need to do is schedule a consultation for the ESA Letter that best suits your needs from Housing, Flying, and a combined Housing + Flying Letter.

After taking a more in-depth assessment, CertaPet will then submit your secure answers to a mental health professional qualified to review and determine the need of an ESA Letter for you in your state. The licensed mental health professional will reach out to you to schedule a phone call within 2 business days. If approved, you’ll get a digital copy of your ESA Letter and a hard copy will be shipped in priority mail.

If for any reason your letter is not approved by the Licensed Mental Health Professional, we’ll refund your fee to CertaPet, excluding a non-refundable consultation fee.

Why Choose CertaPet?

men and his esa dog
  • Straight-forward and direct process – The CertaPet process is tailored towards connecting patients with qualified mental health professionals.
  • Fast – Our service takes much less time to complete compared to a day spent visiting a mental health professional in person.
  • Discreet – There’s no need to answer uncomfortable questions in person. Everything is handled privately online.
  • Prevent unfair fees – An ESA Letter will prevent you being charged thousands of dollars a year on pet deposits, pet housing fees, airline charges and other unjust costs.

The 100% Safe ESA Letter Service

There are other ESA Letter services available online. However, we believe none of them provide the ethical standards and legal protection of CertaPet.

We are BBB accredited – Many of our competitors are little better than call centers with minimal training (or worse, they’re outright scams). If you run into any problems they may not be much help. The Better Business Bureau has determined that CertaPet, however, follows good ethical practices and offer to resolve any consumer complaints.

If you have any questions or doubts please call us at (877) 207-0561.


If you see companies offering free, instant approval or lifetime ESA Letters or say they’re an ESA Letter registry, they’re likely to be scams and the letters they supply not legally binding. Their service may not be just a waste of money but also illegal.

CertaPet is 100% legal and has 1,000+ positive reviews – We are a well-established company and have helped over 55,000 pet owners, just like you, get an ESA Letter.

What Our Customers Say…

Emotional Support Animal Review

“I already had a prescription for my anxiety issues, but it would take weeks for me to get an appointment to get the required paperwork. The mental health professional called me within hours of submitting my application to CertaPet. She spent about an hour (way more than my own doctor!) discussing my history and issues with anxiety. I had a copy of my letter by the next day, and the original letter arrived in two days. For those who truly have a need, CertaPet is the place to go.”


Emotional Support Animal Review

“To say that CertaPet met my expectations would be an understatement.Everyone at CertaPet bent over backwards to help us in getting our Emotional Support Animal letter, and happily exchanged a vest that I had ordered in the wrong size. Use them, you won’t be sorry.”


Emotional Support Animal Review

“I would highly recommend CertaPet. Every email I sent asking a question was answered the same day. I had my letter in 2 business days from start to finish. The psychologist that called me was very friendly and listened to what I had to say and was not judgmental of my medical need for my ESA letter and pet. I will be using this company for my renewal letter next year. Great Job CertaPet!!!”


Images from Pixabay to Protect Patient Privacy.

Money Back Guarantee

Your consultation is protected by CertaPet’s Money-Back Guarantee.

If, for any reason, your application is not approved by the Licensed Mental Health Professional your fee will be refunded, excluding a USD 35 consultation fee.

Choose the ESA Letter That Best Suits Your Needs

ESA Housing Letter Consultation

  • Covers almost all housing complexes
  • Lasts for one full year
  • No security deposit
  • No monthly pet fees

ESA Housing and Travel
Letter Consultation


  • All the benefits of the Housing & Flying Letter combined

ESA Travel Letter Consultation

  • Covers all domestic and international flights originating in the US or run by US airlines
  • Lasts for one full year
  • No airline fees

Why Get Your ESA Letter Consultation Now?

Many current and prospective customers have asked us why they should get their ESA Letter now instead of waiting. At CertaPet we honestly believe it is better to get your ESA Letter sooner rather than later.

This is because:

time for airlines

Time for airlines and landlords to accept ESA Letters – Airlines request that ESA Letters are submitted well before the flight date. The closer you get to your flight date, the more risk you are taking.

Landlords may take a few weeks to accept the Letter. It is better to be prepared ahead of time than to wait until you absolutely need the ESA Letter.

ESA guarantee

Convenience – Getting your ESA Letter sooner guarantees you can live and travel with your pet worry-free. Many times waiting an extra month will cost more in pet fees than just purchasing a CertaPet consultation.

ESA Letter peace of mind

Peace of Mind – Having an ESA Letter gives our customers tremendous peace of mind knowing that their rights are protected. If you are worried about your pet travelling in the cargo hold of a plane or being evicted then an ESA Letter can help.

Frequently Asked Questions

The CertaPet Process

ESA Letter Basics

Using Your ESA Letter

Additional Questions

Have a Question Not Answered Here?

Call us at (877) 207-0561, chat with us below, or email us

 at [email protected].

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