Verified customer reviews
CertaPet Reviews: What Real Customers Say About Getting a Legit ESA Letter
Wondering whether CertaPet is legit? Here is what pet parents say after working with our licensed therapists — alongside the third-party accreditations behind the service.
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See Why Pet Owners Trust Us
Over 200,000 happy customers have relied on us for their ESA and PSD needs. Read their experiences below.
David Brock
I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The consultation and certification was also very well organized. I have been using Certapet for 6 years now and will continue to use them in the future. I highly reccomend Certapet to all pet owners seeking ESA and PSD help.
Lauren
I've had a fantastic experience with Certapet! I needed my PSD letter updated due to a change of state, and Certapet made the process incredibly smooth and straightforward. Overall, I highly recommend Certapet to anyone seeking an ESA or PSD letter. They make a potentially stressful situation smooth and efficient, and I'm grateful for their service.
Kbr Tuncer★ ★ ★ ★ ★
I'm really impressed with how smooth and professional the entire process was. They assisted me at every step and eased my concerns. I must say Laura was exceptionally kind and friendly, asking all the right questions and really listening to me. I received my letter and I'm absolutely delighted that I chose CertaPet. A big thank you to Laura and the whole CertaPet team!
Emily Pinley★ ★ ★ ★ ★
They made the process of getting my Great Dane certified so simple and fast! My therapist was wonderful and I was able to get all my paperwork in the same day. I was approved to lease because of the ability to get my doggo certified. Thank you!
Billie Sue Coleman★ ★ ★ ★ ★
I am so appreciative to having one location go to for my Service Dog support. I love the in depth evaluation process, supportive staff and supplies available to people seeking a service animal. It was an entirely new experience for me and Certapet has made it much easier with my anxiety. Thank you!
Vanessa Amato★ ★ ★ ★ ★
Seamless experience. I tried Pettable first and it was a nightmare!
Get your ESA Letter in 3 Easy Steps
Start your free ESA screening
If you qualify as a good candidate for an ESA, choose the type of consultation that applies to you and complete an assessment
We connect you to a licensed therapist
A licensed professional in your state will contact you within 2 business days to schedule your ESA consultation
Receive your ESA letter and enjoy the benefits
If approved, you may use your ESA letter for housing forgetting about extra pet fees