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How It Works
A Fast, Simple and Secure Process.
Get Your ESA Letter In 3 Easy Steps!
Step 1. Your Free Screening Test
All it takes is five minutes for you to find out if you qualify for an ESA Letter. It’s easy and confidential.
Step 2. Speak To A Licensed Therapist
Each brief-yet comprehensive consultation with a licensed mental health professional in your state takes about 15-30 minutes.
Step 3. Get Your ESA Letter
And that’s all it takes for you to print your own letter, or have one shipped to you*.
Why Work With Us?
Over 65,000+ Clients have improved their lives with CertaPet.
100%
​Compliant with Federal
​and State Laws
State to State ​
​Matched and
Completely Legal
Real Licensed
​Mental Health
Professionals
About CertaPet
Traveling alone can be stressful. And a home just isn’t a home without your best friend.
Certapet understands the comfort and companionship that a pet can provide, and we don’t think you should have to go without it.
That’s why we’re dedicated to helping you secure an ESA Letter, if you qualify, through a guided process that involves a free screening, a licensed therapist session and a customer support team that is dedicated to getting you all the information you need. We are the #1 Emotional Support Letter Service, and we make sure your letter is 100% compliant with state and federal regulations.
Real People. Real Results
See why thousands of pet owners just like you trust CertaPet!
“I feel very supported through this website! I feel like my mental issues have been taken seriously, which has been a great feeling. My personal doctor has a policy where they do not allow to write these letters. This website has been a blessing.”
Elizabeth F.
“The process was extremely easy, fast and convenient. Once approved I had my letter in a couple of days in my mailbox and same day in my email. I’m soo glad I have my pet as an emotional support animal. Now I don’t have to worry about being separated from him ever!
Rob S.
“I couldn’t be happier with the customer service of CertaPet. They were very considerate and thorough in their evaluation and timely on getting me the paperwork required. I can’t thank you enough!”
Susan G.
Learn how to get an emotional support animal letter in a fast and legal way.
Top FAQ's
Most Frequently Asked Questions
There are two main federal laws that apply to ESAs: the Air Carrier Access Act, and the Fair Housing Act. Our ESA Letters are fully compliant with these laws and are all approved by fully qualified mental health professionals. This ensures our letters are 100% legal.
CertaPet is also HIPAA (Health Insurance Portability and Accountability Act) Compliant website that can give you a certified ESA letter.
Our LMHPs consist of Licensed Marriage and Family Therapists, Licensed Clinical Social Workers, Licensed Clinical Professional Counselors, and Licensed Mental Health Counselors.
All of our Licensed Mental Health Professionals are fully qualified and have passed board exams. The LMHP we select will be one that is legally qualified to approve ESA Letters for your state.
Your rights depend on which ESA letter you applied for.
The Housing ESA letter entitles you to qualify for no-pet housing (in apartments with more than 4 units and houses where the landlord owns multiple properties). This means that even if an apartment is listed as not allowing pets, you are legally protected to have one. You also won’t have to pay a pet deposit and can’t be charged a pet fee by the owner.
With the travel letter you will also be able to to fly with your pet in the cabin with no additional fee.
NO! The ESA letter signed by a mental health professional is all you need. Registering your pet on a “registry site” is not a legal requirement for ESAs.
Straight from our Blog
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