There are two main federal laws that apply to ESAs: the Air Carrier Access Act, and the Fair Housing Act. Our ESA Letters are fully compliant with these laws and are all approved by fully qualified mental health professionals. This ensures our letters are 100% legal.

CertaPet is also HIPAA (Health Insurance Portability and Accountability Act) Compliant website that can give you a certified ESA letter.

Our LMHPs consist of Licensed Marriage and Family Therapists, Licensed Clinical Social Workers, Licensed Clinical Professional Counselors, and Licensed Mental Health Counselors.

All of our Licensed Mental Health Professionals are fully qualified and have passed board exams. The LMHP we select will be one that is legally qualified to approve ESA Letters for your state.

Your rights depend on which ESA letter you applied for.

The Housing ESA letter entitles you to qualify for no-pet housing (in apartments with more than 4 units and houses where the landlord owns multiple properties). This means that even if an apartment is listed as not allowing pets, you are legally protected to have one. You also won’t have to pay a pet deposit and can’t be charged a pet fee by the owner.

With the travel letter you will also be able to to fly with your pet in the cabin with no additional fee.

NO! The ESA letter signed by a mental health professional is all you need. Registering your pet on a “registry site” is not a legal requirement for ESAs.