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An emotional support animal is any domesticated animal that helps alleviate symptoms of a mental health or emotional condition through companionship and presence. No special training required. No specific tasks have to be completed. Their presence is all that is needed.
If you’re here, you’re looking for answers: Do you qualify? What are your legal rights? How do you get legitimate documentation? This guide answers every question.
At CertaPet, we’re a veteran-founded team backed by licensed mental health professionals and veterinarians. We’ve helped over 200,000 people live with their animal companions, and we believe in making the process simple, secure, and respectful.
What You Need to Know About Emotional Support Animals
Key Facts:
- Legal Protection: ESAs are protected under the Fair Housing Act, landlords can’t charge pet fees or enforce breed and size restrictions
- What You Need: Letter from a licensed mental health professional confirming your ESA is part of your treatment plan
- No Training Required: ESAs provide therapeutic companionship, they do not carry out specific tasks
- Timeline: Get your letter in 24-48 hours through CertaPet
- Investment: Starting at $149 with 100% money-back guarantee
Why CertaPet:
- ✅ Veteran-founded, backed by licensed therapist, veterinarians, and legal professionals
- ✅ Licensed mental health professionals in all 50 states (plus Canada & Puerto Rico)
- ✅ HIPAA-compliant secure platform
- ✅ 99.7% housing provider acceptance rate
- ✅ 100% money-back guarantee if not approved
- What Is an Emotional Support Animal?
- ESA vs Service Animal vs Therapy Animal
- Where Do ESAs Have Access To?
- Do You Qualify for an Emotional Support Animal?
- Your Legal Rights with an Emotional Support Animal
- How to Choose the Right Animal for Emotional Support
- Your Responsibilities as an ESA Owner
- FAQ Section
What Is an Emotional Support Animal?
An Emotional Support Animal (ESA) is a companion animal prescribed by a licensed mental health professional to provide therapeutic benefits for individuals with diagnosed emotional or mental health conditions like anxiety, depression, or PTSD. Unlike service animals, ESAs don’t require specialized training, their presence alone helps alleviate symptoms. ESAs help alleviate symptoms of certain conditions simply through their presence.
The difference between an ESA and a regular pet? Legal protection. An ESA letter from a licensed mental health professional grants you housing rights under federal law. Your landlord can’t charge pet deposits, enforce breed restrictions, or deny housing because you have an ESA.
Here’s what makes an animal an ESA:
- You have a diagnosed emotional or mental health condition. Anxiety, depression, PTSD, OCD, phobias and other conditions qualify.
- The animal provides therapeutic benefits. Your pet’s presence helps manage your symptoms. They don’t need to be trained for specific tasks,they help by just being there.
- You have documentation from a licensed mental health professional. A licensed therapist, psychologist, psychiatrist, or other qualified provider writes a letter confirming your condition and the animal’s role as part of your treatment.
Common ESA animals: Dogs and cats are most popular, but rabbits, guinea pigs, birds, and other domestic animals qualify too.*
The research backs this up. The Human Animal Bond Research Institute found that 74% of pet owners report mental health improvements from their animals. For people with diagnosed conditions, that bond becomes therapeutic, and it can be legally recognized.
*Disclaimer: Currently, CertaPet only issues ESA letters for dogs, cats, and rabbits.
ESA vs Service Animal vs Therapy Animal
| Feature | Emotional Support Animal (ESA) FHA Protected | Service Animal ADA Protected | Therapy Animal Not Protected |
|---|---|---|---|
| Primary Function | Provides therapeutic companionship through their presence | Performs trained tasks to assist with a specific disability | Provides comfort to multiple people in facilities or programs |
| Training Required | ✗ No formal training needed | ✓ Yes, extensive task-specific training required | ✓ Yes, temperament & obedience training |
| Species Allowed | Any domesticated animal (dogs, cats, rabbits, etc.) | Dogs only (miniature horses in some cases) | Usually dogs and cats |
| Federal Protection | FHA Fair Housing Act | ADA Americans with Disabilities Act | ✗ No federal protection |
| Public Access Rights | ✗ No – Housing only | ✓ Yes – Can accompany handler anywhere | ✗ No – Only approved facilities |
| Housing Rights | ✓ Yes – Cannot be denied or charged fees | ✓ Yes – Full housing accommodations | ✗ No – Treated as regular pet |
| Air Travel Rights | ✗ No (since 2021 DOT rule change) | ✓ Yes – Free cabin access on all flights | ✗ No – Must pay pet fees |
| Can Landlord Charge Fees? | ✗ No pet deposits or monthly rent allowed | ✗ No fees permitted under ADA | ✓ Yes – Standard pet fees apply |
| Documentation Needed | ESA letter from licensed mental health professional | No specific documentation required by law (ADA) | Certification from therapy organization required |
| Who Benefits | One person (the ESA owner) | One person (the service animal handler) | Multiple people (facility visitors/patients) |
| Certification/Registration | ✗ Not required – ESA letter is sufficient | ✗ Not required – Training documentation optional | ✓ Yes – Must be certified by organization |
| Breed/Size Restrictions | ✗ Cannot be enforced under FHA | ✗ Cannot be enforced under ADA | ✓ Yes – Facilities may restrict breeds |
Confused about the differences? You’re not alone. Here’s the clear breakdown from the Americans with Disabilities Act (ADA):
What Are Psychiatric Service Dogs?
If your dog is trained to perform specific tasks related to your mental health condition (not just providing comfort), they might qualify as a psychiatric service dog (PSD) with full ADA protection and public access rights ESAs don’t have.
Tasks that qualify a dog as a PSD:
- Interrupting panic attacks or self-harm behaviors
- Reminding you to take medication
- Guiding you to a safe place during dissociation
- Waking you from night terrors
- Applying deep pressure during anxiety episodes
Just being there during anxiety? That’s an ESA. Actively interrupting the panic attack? That’s a PSD.
Important: Misrepresenting an ESA as a service animal is illegal in most states and can result in fines. ESAs do not have public access rights, they are protected for housing only under the Fair Housing Act.
Where Do ESAs Have Access To?
ESAs CAN go:
- Your rental housing (no pet fees)
- Properties with “no pets” policies
- Housing with breed/size restrictions
- Campus dorms (with university approval)
ESAs CANNOT go (without permission):
- Restaurants and stores
- Hotels (they can refuse)
- Workplaces (not ADA protected)
- Airplanes (since 2021 DOT rule change)
Do You Qualify for an Emotional Support Animal?
If you have a diagnosed mental health or emotional condition that your pet helps with, you probably qualify.
You need three things:
- A qualifying mental health condition
- An animal that helps alleviate symptoms
- Recommendation from a licensed mental health professional in the form of an ESA letter
What Mental Health Conditions Qualify?
According to research on ESA owners, the most common qualifying conditions are:
Anxiety Disorders (90.8% of ESA owners):
- Generalized anxiety disorder
- Social anxiety
- Panic disorder
- Specific phobias
Depressive Disorders (72.4%):
- Major depressive disorder
- Persistent depressive disorder
- Seasonal affective disorder
Trauma and Stress-Related Disorders:
- PTSD (especially common among veterans)
- Acute stress disorder
- Adjustment disorders
Other Qualifying Conditions:
- OCD (Obsessive-Compulsive Disorder)
- Bipolar disorder
- ADHD (when symptoms significantly impact daily life)
- Autism spectrum disorder
- Eating disorders
- Learning disabilities with mental health impact
Per HUD guidance, your condition must substantially impact and limit one or more major aspects of your life, that’s the legal threshold under fair housing law.
5 Questions to Ask Yourself: Do You Qualify?
Before requesting an emotional support animal, ask yourself these 5 questions:
1. Do you have a diagnosed condition, or are you currently in treatment for mental health concerns?
2. Does your pet help when you’re struggling?
Notice “help,” not “cure.” Even small improvements count.
3. Would having your pet with you improve your daily functioning?
Think about work, school, relationships, self-care.
4. Are you in or seeking mental health treatment?
ESAs work best alongside professional care as part of a comprehensive treatment plan.
5. Can you properly care for your animal?
This includes time, finances, and physical ability to meet their needs.
If you answered “yes” to questions 1-4 and “yes” to question 5: You likely qualify. The formal determination comes from a licensed mental health professional during consultation.
If you answered “no” to questions 1 or 2: You probably won’t qualify, and that’s okay. We cover alternatives at the end of this guide.
What Disqualifies Someone?
- No qualifying mental health condition. Just wanting to avoid pet fees isn’t enough. ESA protections exist for people with genuine therapeutic needs.
- Seeking ESA solely for financial benefit. Using ESA status to dodge pet rent while having no mental health need is fraud. Don’t do it.
- Being unable to properly care for the animal. If you can’t meet your pet’s basic needs (food, vet care, exercise), an ESA isn’t appropriate.
- The Animal poses a direct threat. If your animal is aggressive, uncontrollable, or dangerous, landlords can legally refuse accommodation even with a valid ESA letter.
- Misrepresenting your pet as a service animal. This is illegal in most states. ESAs don’t have public access rights, don’t claim they do.
The ethical reality: About 84% of people with legitimate ESAs report significant mental health improvements. But the system only works when people don’t abuse it. Fraudulent ESA claims make it harder for people with genuine needs to be taken seriously.
See If You Qualify in 5 Minutes
Our confidential, free assessment will tell you if you’re a good candidate for an ESA letter. No commitment required.
What you’ll get:
- Instant preliminary assessment
- Personalized next steps
- No obligation to continue
- 100% confidential
Already know you qualify? Start Your Evaluation Now • Call: 1-800-738-9588
How to Get an Emotional Support Animal Certification
You don’t need to obtain an emotional support animal certification. ESA certifications are not legally mandated at the federal or state level, which means ESA certificates hold no legal value in a court of law. As a result, landlords can legally refuse housing requests based solely on these certificates. The only valid and legally compliant documentation you need for an ESA is an official ESA letter signed by a licensed healthcare professional.
How to Register an Emotional Support Animal
As an ESA owner, you are not required to register your emotional support animal. Like ESA certificates, there is no official or legally imposed ESA registration system. The only compliant ESA document recognized by law is an ESA letter; registration documents hold no legal value.
BEWARE: Be Vigilant About Online Scams
Exercise caution with online services that offer instant letters without proper evaluation or sell ESA certifications and registrations. These are scams. Only trust established, transparent businesses like CertaPet that follow proper legal procedures to provide you with a valid ESA letter.
Your Legal Rights with an Emotional Support Animal
ESAs are protected under the Fair Housing Act (FHA), not the Americans with Disabilities Act (ADA). This distinction matters.
What the Fair Housing Act Protects
The Fair Housing Act requires landlords to make “reasonable accommodations” for people with disabilities. An ESA is considered a reasonable accommodation for someone with a qualifying mental health condition.
What this means practically:
Landlords CANNOT:
- Charge pet deposits for ESAs
- Charge monthly pet rent for ESAs
- Enforce breed restrictions (including “dangerous” breeds)
- Enforce size/weight limits
- Require your ESA to be confined to certain areas
- Deny housing solely because you have an ESA
- Require your ESA to complete training
- Demand to see your medical records
Landlords CAN:
- Request your ESA letter to verify need
- Verify the letter’s authenticity (contact mental health professional)
- Ask if the animal is required due to disability-related need
- Deny accommodation if animal poses direct threat
- Charge for actual damage your ESA causes
- Enforce lease violations (noise, waste, aggression)
- Require well-behaved animals that follow basic commands
Housing Exemptions (FHA doesn’t apply):
- Owner-occupied buildings with 4 or fewer units
- Single-family homes rented without a broker
- Private clubs limiting occupancy to members
- Religious organizations giving housing preference
If you’re renting from one of these, you don’t have FHA protection. But many landlords will still accommodate ESAs voluntarily.
Can You Fly with Your ESA? What Changed in 2021
Until December 2020, ESAs could fly in the cabin with their owners for free. Not anymore.
Current rules: The Department of Transportation amended the Air Carrier Access Act in 2021. Airlines now treat ESAs as regular pets, subject to:
- Pet fees ($100-$300 per flight)
- Size restrictions (must fit in carrier under seat)
- Breed restrictions
- Number limits (usually 1-2 max per passenger)
What’s still protected: Psychiatric service dogs (PSDs) trained for specific tasks still have full access rights. If your dog performs trained tasks related to your mental health condition, PSD classification might be an option.
Alternatives for ESA owners who fly frequently:
- Drive when possible
- Look into PSD training if your dog could qualify
- Factor pet fees into travel costs
- Consider airlines with lower pet fees (Southwest, JetBlue)
Important: Your ESA letter still works for housing. Travel rule changes don’t affect Fair Housing Act protections whatsoever.
Can You Bring Your ESA to Work?
ESAs do not have automatic workplace protections. The ADA covers service animals in employment settings, but not ESAs.
However, you might still be able to bring your ESA to work through ADA Title I accommodations for your disability (not the animal itself). This is case-by-case, decided by:
- Whether your physical presence at work is required
- Whether the animal would create undue hardship
- The nature of your job and workplace
Better approach: If you work remotely or can request work-from-home accommodation, that’s often simpler than trying to bring your ESA to the office.
Recommendation: Discuss with HR and your therapist. Don’t assume ESA rights apply at work, they likely don’t.
Don’t Let Housing Stress Stop You
Your housing rights are protected by federal law. Secure your legitimate ESA letter from a state-licensed therapist today.
Why wait?
- Process takes less than 1 hour total
- Letter delivered in 24-48 hours
- 100% money-back guarantee if not approved
- Save $300-$1,200/year in pet fees
- Landlord support included
How to Choose the Right Animal for Emotional Support
Any domesticated animal can be an ESA, but choosing the right one matters for your living situation, lifestyle, and specific needs.
Most Common ESA Species
Dogs (Most Popular)
- Highly social and attuned to human emotions
- Range of sizes and energy levels
- Require daily exercise and training
- Annual cost: $1,500-$2,500 (food, vet care, supplies)
- Best for: Active lifestyles, people needing motivation to implement routines, depression
Cats (Second Most Popular)
- More independent than dogs
- Lower maintenance (no walks required)
- Quieter and better for apartment living
- Annual cost: $800-$1,500
- Best for: Smaller spaces, less active lifestyles, people who work long hours, anxiety
Rabbits (Growing in Popularity)
- Quiet and gentle
- Litter-trainable
- Social but lower-maintenance than dogs
- Annual cost: $600-$1,200
- Best for: Apartments, people with noise concerns
Less common but legitimate ESAs:
- Guinea pigs (social and gentle)
- Birds (companionship and routine)
- Miniature horses (rare, but protected under some circumstances)
While exotic animals might technically qualify, landlords are more likely to push back on unusual animals. Dogs and cats face the least resistance.
Factors to Consider When Choosing an Emotional Support Animal
Your Living Situation:
- Apartment = consider size and noise
- House with yard = more options
- Frequent moves = easier-to-transport animals
Your Lifestyle:
- Active = high-energy dog breeds
- Home often = cats or rabbits
- Travel frequently = consider care complications
Your Specific Needs:
- Anxiety/depression = affectionate, calming animals
- PTSD = intuitive dogs (potentially PSD-trainable)
- Social anxiety = gentle, non-reactive animals
Animal’s Temperament:
- Calm and patient
- Comfortable with handling
- Not easily startled
- Good with routine
Can I Get an ESA Letter Without Having a Pet Yet?
Yes. Your ESA letter can state that you’re recommended to obtain an emotional support animal. This is common for people who:
- Live in no-pet housing and need accommodation first
- Are adopting specifically for ESA purposes
- Recently lost a pet and are ready for another
When adopting for ESA purposes, look for:
- Adult animals (temperament already established)
- “Foster fail” candidates (animals who’ve lived in homes before)
- Calm, friendly personalities
- Animals that don’t show fear or aggression
Many people get their ESA letter first, then adopt with confidence that their housing situation is protected.
Your Responsibilities as an ESA Owner
Having an ESA comes with legal protections and responsibilities.
What’s Expected of You
Legal Responsibilities:
- Keep your animal well-behaved and under control
- Prevent property damage (you’re liable for repairs)
- Ensure your animal doesn’t threaten others
- Follow health and safety codes (vaccinations, licensing)
- Renew your ESA letter annually
- Don’t misrepresent your ESA as a service animal
Ethical Responsibilities:
- Provide proper care (food, vet care, exercise, enrichment)
- Only claim ESA status if you have genuine need
- Respect that ESAs don’t have public access rights
- Be a good neighbor (manage noise, waste, behavior)
Training: What’s Required vs. What’s Recommended
Not Required:
- Formal training programs
- Certification
- Task-specific training
Highly Recommended:
- House-training
- Basic commands (sit, stay, come)
- Leash manners
- Socialization with people and other animals
- Impulse control (not jumping, lunging, etc.)
Why training helps: Even though it’s not legally required, a well-trained ESA faces fewer challenges. Landlords are more likely to approve without pushback. Neighbors are less likely to complain. Your housing situation stays stable.
Training also deepens your bond with your animal, which enhances their therapeutic benefit.
Moving Forward with Your ESA
Emotional support animals provide real, measurable benefits for people with mental health conditions. Research shows 84% of ESA owners report significant improvements in symptoms, daily functioning, and quality of life.
If you have a genuine mental health need and your animal helps, ESA accommodation is your legal right under federal law.
Your Next Steps
- Take our free ESA assessment to determine eligibility
- Consult with a licensed mental health professional via secure video call
- Receive your ESA letter (if approved) within 24-48 hours
- Present letter to your landlord using our templates and support
- Enjoy your ESA’s companionship without pet fees or restrictions
Remember These Important Points
- ESAs are prescribed therapeutic support—not a workaround for pet fees. Use this protection ethically if you have a genuine mental health need.
- Your actions impact the ESA community. Responsible use of ESA protections helps ensure they remain available for everyone who legitimately needs them.
- Proper care and training benefit everyone: you, your animal, your neighbors, and your housing stability.
- The bottom line: Mental health challenges are real. The comfort and support an animal provides is real. And your legal right to that accommodation is real—when obtained through legitimate channels and used responsibly.
Get Complete Support Every Step of the Way
What’s included with your CertaPet letter:
- ✅ ESA letter from state-licensed mental health professional
- ✅ Housing accommodation request letter template
- ✅ Landlord FAQ and educational materials
- ✅ Unlimited email/phone support for housing questions
- ✅ Therapist available for landlord verification
- ✅ Renewal reminders and discounted renewal service
- ✅ Free letter updates if information needs correction
- ✅ 100% money-back guarantee if not approved
Why Choose CertaPet: Our Commitment
Veteran-Founded, Professionally-Backed
CertaPet was founded by veterans who understand the mental health benefits of animal companionship. We’re backed by veterinarians and legal professionals who ensure our service meets the highest standards for both clinical care and legal compliance.
Licensed Professionals in All 50 States
Every evaluation is conducted by a state-licensed mental health professional (LMHP, LCSW, Psy.D., Ph.D., or M.D.) who is qualified to assess mental health conditions and provide ESA documentation. Our clinicians understand both mental health treatment and fair housing law.
99.7% Housing Acceptance Rate
Our letters meet HUD documentation standards and are accepted by the vast majority of housing providers. When providers have questions, we support you through the process with educational materials and direct therapist verification.
HIPAA-Compliant & Secure
All evaluations are conducted on our HIPAA-compliant telehealth platform. Your health information is protected and never shared without your consent. We take privacy seriously.
100% Money-Back Guarantee
If our clinician determines an ESA isn’t appropriate for your mental health needs, you receive a full refund. No questions asked. We’re committed to ethical practices—we only provide ESA letters when clinically justified.
Real Evaluations, Not Instant Approvals
We don’t rubber-stamp every application. Our clinicians conduct legitimate evaluations and only recommend ESAs when appropriate. This protects your rights, maintains ESA legitimacy, and ensures you get proper mental health assessment.
Comprehensive Support Package
What you get with CertaPet:
- ESA letter from state-licensed professional
- Housing request letter template
- Landlord FAQ and educational materials
- Unlimited email/phone support for housing questions
- Renewal reminders and discounted renewal service
- Free letter updates if information needs correction
- Therapist available for landlord verification
Transparent Pricing
Starting at $149 with no hidden fees. What you see is what you pay. Renewals start at $99. We believe in honest pricing.
Trust Badges & Credentials
Licensed in 50 States, Plus Canada & Puerto Rico
4.8/5 Rating from 12,000+ Verified Clients
HIPAA Compliant | FHA Compliant
100% Money-Back Guarantee
Veteran-Founded | Backed by Veterinarians & Legal Professionals
As Featured In: Forbes • Inc. Magazine • Fox News • Entrepreneur • HuffPost
Medical Disclaimer
This article is for informational purposes only and does not constitute medical advice. Always consult with qualified healthcare professionals regarding mental health treatment decisions. An emotional support animal should complement, not replace, evidence-based mental health treatment including therapy and medication when appropriate.
If you’re experiencing a mental health crisis:
- 988 Suicide & Crisis Lifeline: Call or text 988
- Crisis Text Line: Text HOME to 741741
- SAMHSA National Helpline: 1-800-662-4357 (24/7, free, confidential)
About CertaPet
CertaPet is a veteran-founded company that connects individuals with state-licensed mental health professionals for legitimate ESA evaluations. We’re backed by veterinarians and legal professionals who are passionate about ESAs and committed to ethical practices.
Our licensed clinicians are qualified to provide mental health assessments and ESA documentation that meets Fair Housing Act standards. We only provide ESA letters to individuals for whom emotional support animals are clinically appropriate.
Our Mission: To make legitimate ESA documentation accessible, affordable, and respectful for people with genuine mental health needs—while protecting the integrity of ESA protections for the entire community.
Key Sources & References
This guide draws from authoritative sources including:
- U.S. Department of Housing and Urban Development (HUD) – Fair Housing Act and assistance animal guidance
- Americans with Disabilities Act (ADA) – Service animal definitions and requirements
- Fair Housing Act – The main law protecting ESAs
- U.S. Department of Transportation (DOT) – Air travel regulations
- National Institutes of Health (NIH) – Human-animal interaction research
- National Institute of Mental Health (NIMH) – Mental health condition information
- Human Animal Bond Research Institute (HABRI) – Pet ownership and mental health research
- American Psychiatric Association – Mental health treatment standards
All information is current as of November 2025 and reviewed regularly for accuracy. Laws and regulations change, for the most recent information, consult HUD.gov or a fair housing attorney in your state.
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What's the difference between an ESA and a pet?
Legal protection. ESAs are prescribed by mental health professionals for therapeutic purposes and have housing rights under the FHA. Pets don’t.
Can I have more than one ESA?
Yes, if a mental health professional determines you need multiple animals. However, some landlords may push back on multiple ESAs (especially large dogs). You’ll need clear clinical justification.
Does my ESA need a vest or ID card?
No. These are sold by scam companies. ESAs don’t require any identification, vests, or certificates. Just the letter.
Are there breed or size restrictions for ESAs?
No. The FHA prohibits breed and size restrictions for ESAs. However, if your specific animal (regardless of breed) is aggressive or dangerous, accommodation can be denied.
Can I get an ESA letter online?
Yes, through legitimate telehealth platforms that connect you with licensed mental health professionals. You’ll still need a real consultation, just conducted via video or phone instead of in person.
How long does it take to get an ESA letter?
After your consultation, 24-48 hours for letter delivery. Some services offer same-day letters for urgent situations.
Can my current therapist write an ESA letter?
Yes, if they’re licensed and comfortable doing so. Many therapists will write ESA letters for existing clients. If yours won’t, online services like CertaPet are an alternative.
Do I need to register my ESA?
No, you don’t need to register your ESA. There are no federally mandated ESA registries at the national level.
What is an ESA certification?
ESA certifications do not exist. By law, you do not need to certify your ESA, the only document you need that certifies your ESA as such is a legally compliant ESA letter written by a licensed mental health professional.
Can I get an ESA for my child?
Yes. The parent/guardian requests accommodation on behalf of the child, and the child’s mental health professional provides the letter.
Can a landlord deny my ESA?
Only for legitimate reasons: expired letter, direct threat from the animal, substantial property damage risk, or if your housing is exempt from FHA. Breed, size, or blanket “no ESA” policies aren’t legitimate reasons.
Can a landlord charge me a pet deposit for my ESA?
No. ESAs aren’t legally considered pets under FHA. Landlords cannot charge pet deposits, pet rent, or any fees related to the ESA. However, you’re still liable for any damage the animal causes.
Can my landlord ask about my disability?
No. They can ask if you have a disability-related need for the animal, but they cannot ask about your specific diagnosis or require medical records.
Can I take my ESA to work?
Typically, no. ESAs aren’t protected under ADA Title I (employment). However, you might be able to request reasonable accommodation with your employer, who might make exceptions on a case-by-case basis.
Can I take my ESA on a plane?
Not as an ESA. Since 2021, airlines treat ESAs as regular pets (with fees). Only trained service dogs (including psychiatric service dogs) have access rights for air travel.
Can I take my ESA to restaurants, stores, or other public places?
No. ESAs don’t have public access rights. Only service animals (trained to perform specific tasks) can accompany you into public spaces. Misrepresenting your ESA as a service animal is illegal in many states. ESAs are allowed in any establishment that already implements pet-friendly policies.
Can hotels refuse my ESA?
Yes, because hotels aren’t covered by FHA, they’re subject to ADA. This means that if a hotel already implements pet-friendly policies, ESAs are accepted but they are subject to fees. Hotels are within their rights to refuse ESAs.
What if my ESA attacks someone or causes damage?
You’re liable. ESA protections don’t shield you from consequences if your animal harms someone or damages property. Landlords can evict you for lease violations, and you can face legal action from injured parties.
Can I be denied housing because of my ESA?
Only if there’s a legitimate reason (direct threat, substantial damage, expired letter, housing exemption). Denial based on breed, size, or blanket “no ESA” policy violates FHA.
What if my ESA causes property damage?
You’re responsible for repair costs. While landlords can’t charge pet deposits upfront, they can deduct from your security deposit or bill you for actual damage after it occurs.
What animals can be ESAs?
Any domesticated animal. Dogs and cats are most common, but rabbits, guinea pigs, birds, and other domestic animals qualify. Reptiles, farm animals, and wild animals generally don’t qualify.
No pet deposit 
Travel with your PSD at no cost 
No pet rent fee 
Easy ESA letter renewal plans 
No size or breed restrictions 
Continued care from your licensed professional