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What Is An ESA?

An Emotional Support Animal (ESA) is a pet that provides companionship to a person who suffers from symptoms of a mental or emotional disability.

Benefits Of Having  An ESA Letter Include:


The ability to live with your Emotional Support Animal in a rental property or housing community.

Saving Money

You cannot be charged an extra fee when placing a deposit for a rental property.


Fly with your Emotional Support Animal in cabin.*

* Check your airline's policies based on changes made by DOT as of Jan 11, 2021

Why Work With Us?

Over 65,000+ Clients have improved their lives with CertaPet.


Compliant with Federal
and State Laws

State to State

Matched and
Completely Legal

Real Licensed

Mental Health

An ESA Letter Can Help You With The Following Conditions:

Woman playing with her Emotional Support Animal
  • Anxiety
  • Depression
  • Fear/Phobias
  • Separation Anxiety
  • Mood Disorders
  • Stress
  • Personality Disorders
  • Generalized Anxiety Disorder
  • Seasons Affective Disorder
  • Social Anxiety Disorder
  • Post-Traumatic Stress Disorder

Real People. Real Results

See why thousands of pet owners just like you trust CertaPet!

“I feel very supported through this website! I feel like my mental issues have been taken seriously, which has been a great feeling. My personal doctor has a policy where they do not allow to write these letters. This website has been a blessing.”

Elizabeth F.

“The process was extremely easy, fast and convenient. Once approved I had my letter in a couple of days in my mailbox and same day in my email. I’m soo glad I have my pet as an emotional support animal. Now I don’t have to worry about being separated from him ever!

Rob S.

“I couldn’t be happier with the customer service of CertaPet. They were very considerate and thorough in their evaluation and timely on getting me the paperwork required. I can’t thank you enough!”

Susan G.

Why Would You Use CertaPet?

Straight-forward and direct process

The CertaPet process is tailored towards connecting patients with qualified Mental Health Professionals.

Fast and Reliable

Our service takes much less time to complete compared to a day spent visiting a Mental Health Professional in person.

Safe and Secure

Answer the questions on our HIPAA secure platform in the comfort of your own home.

Prevent Unfair Fees

An ESA Letter will prevent you being charged thousands of dollars a year on pet deposits, pet housing fees, airline charges and other unjust costs.

Why You Want an ESA Letter from CertaPet

Why wouldn't you just get an ESA Letter on your own?

While you can, there are many hurdles you’d face including:

Finding a Mental Health Professional who’s qualified to approve an ESA Letter for your state.

Visiting them in person to be assessed. If they're in another town or city this could take an entire day.

Telehealth allows you to work through the process in the comfort of your own home.

Even with insurance, multiple consultations can cost you $300 or more.

You may have to visit them more than once, with no guarantee your request will be approved.

It may take a week or more for all the paperwork to be completed, putting your legal right in limbo.

What are you waiting for?

Start your FREE Pre-Screening Today!