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How to Get an Official ESA Letter In Illinois

100% Certified ESA Letter, Compliant with Illinois State Laws

Get your ESA letter

100% Money Back Guarantee.

Written by: Athena Angela Gaffud, DVM

Reviewed by: Prairie Conlon, LPC, NCC

Updated: Jul 29, 2026

  • Why You Need an Official ESA Letter
  • Get Your ESA Letter in 4 Steps
  • How to Spot Fake ESA Letters
  • Understanding Your ESA Rights
  • Does Your Pet Qualify as an ESA?
  • ESA Rights For Students & Veterans
  • Why Choose CertaPet?
  • FAQs

CertaPet is Fully Compliant with Illinois ESA Law

Pet owner with an emotional support cat
  • Licensed Illinois mental health professionals.
  • Fast digital delivery.

See Why Pet Owners Trust Us

David Brock David Brock 1 reviews US Trustpilot

“I did my research before deciding to go with Certapet fo…”

I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The…

Kbr Tuncer Kbr Tuncer 13 reviews Google

“I'm really impressed with how smooth and professional th…”

I'm really impressed with how smooth and professional the entire process was. They assisted me at every step and eased my concerns. I must say Laura was ex…

Mark Mendelson Mark Mendelson 1 reviews US September 2025 · Google

“CertaPet has taken care of me and my pups now for over 10 years…”

CertaPet has taken care of me and my pups now for over 10 years. As I’ve moved around the country and met new staff there, they are always helpful, profess…

Elizabeth Nachstein Elizabeth Nachstein 1 reviews US September 2025 · Google

“This was a pleasant experience…”

This was a pleasant experience. I was treated very respectfully and I was able to obtain an ESA letter. The process was thorough and very professional.

Lauren Lauren 13 reviews US Trustpilot

“I've had a fantastic experience with Certapet…”

I've had a fantastic experience with Certapet! I needed my PSD letter updated due to a change of state, and Certapet made the process incredibly smooth and…

Lauren S Lauren S 1 reviews US September 2025 · Google

“Helpful in answering questions regarding my move, applic…”

Helpful in answering questions regarding my move, application, and how the process works.

Elizabeth Burkland Elizabeth Burkland 1 reviews US September 2025 · Google

“The process worked very smoothly…”

The process worked very smoothly. My questions were addressed very quickly by your customer service and the therapist assigned to me was thoughtful and hel…

Nathaniel Jameer Nathaniel Jameer 1 reviews US September 2025 · Google

“Hello, Jenny was amazing the first time ewe chatted many…”

Hello, Jenny was amazing the first time ewe chatted many years ago and was extremely helpful and understanding in our most recent conversation.

MARY WILLIS MARY WILLIS 1 reviews US September 2025 · Google

“Professional…”

Professional. Friendly. Very helpful. Customer Service Representative knowledgeable and prompt with help. Would you like to use them again! Absolutely! ❤️

John Sherry John Sherry 1 reviews US September 2025 · Google

“Great service understanding of the issues with everyday life…”

Great service understanding of the issues with everyday life. Very helpful in answering my questions and concerns. Thank you

Martindale McLymont Martindale McLymont 1 reviews US September 2025 · Google

“Very professional and thoughtful of my situation…”

Very professional and thoughtful of my situation. It is hard for men like myself to ask for help. This is a first class operation. The staff are very helpf…

Billie Sue Coleman Billie Sue Coleman 1 reviews Google

“I am so appreciative to having one location go to for my…”

I am so appreciative to having one location go to for my Service Dog support. I love the in depth evaluation process, supportive staff and supplies availab…

Emily Pinley Emily Pinley 5 reviews Google

“They made the process of getting my Great Dane certified…”

They made the process of getting my Great Dane certified so simple and fast! My therapist was wonderful and I was able to get all my paperwork in the same …

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Why You Need an Official ESA Letter in Illinois

We only work with licensed Illinois professionals to ensure your ESA letter is 100% official, certified, and legally valid.

People with their emotional support animals
Get your ESA letter

100% Money Back Guarantee.

Protect Your Housing Rights:

  • Your ESA is recognized under the Fair Housing Act. Landlords are required to accommodate you.

Avoid Fines or Penalties:

  • Under the Illinois Assistance Animal Integrity Act (310 ILCS 120), signed by Governor J.B. Pritzker in 2019, it is illegal to:

    Misrepresent a pet as an assistance animal

    Use fake ESA letters or certifications without a legitimate therapeutic relationship

    Present fraudulent documentation that confirms, without conducting a meaningful assessment, that a person has a disability or needs an assistance animal

We work only with licensed Illinois mental health professionals to guarantee your letter is certified, authentic, and approved by your landlord. We ensure every letter follows the rules.

Get Your Official Illinois ESA Letter in 3 Easy Steps

Assistance Animal Integrity Act strengthens ESA verification – 310 ILCS 120 (signed August 2019, effective January 1, 2020): Prohibits fraudulent emotional support animal certifications issued without meaningful assessment of disability or disability-related need; requires legitimate therapeutic relationship between provider and person.

Important:

  • ESA registries and “certifications” don’t create legal rights.
  • Your ESA does not become “real” because of a vest, ID card, or online registry.
  1. 1

    We connect you to a Illinois - licensed therapist within 2 business days.

  2. 2

    You will get a real clinical evaluation.

  3. 3

    Receive a compliant ESA letter.

Person bonding with their emotional support dog

How to Spot Fake ESA Providers

Pet owner bonding with their emotional support cat
Get Your Official Illinois ESA Letter
  • Immediate approval with no therapist evaluation.
  • Contact information or license number is missing.
  • They provide a certificate or ID card, not a formal letter.
  • Services that ‘sell’ ESA registrations or certifications; these are not legitimate.

Why this matters:

  • Landlords can legally reject letters missing these requirements.
  • Follow the rules, and your ESA letter stays valid and accepted.

Understanding Your ESA Rights in Illinois

  • Housing providers (HOAs, landlords, shelters) must make reasonable accommodations for tenants who need an ESA, even in ‘no-pets’ buildings.
  • Landlords cannot charge you “pet rent” or “pet deposits” for ESAs.
  • There are no blanket bans on ESAs based on breed, size, or weight.
  • Employers are not required to accommodate ESAs under the ADA, but many allow them at their discretion.
  • Psychiatric Service Dogs (PSDs) have broader workplace protections than ESAs.
  • ESAs do not have public-access rights to stores, restaurants, or other public places.
  • Only trained service animals (including PSDs) are granted public access under the ADA.

PSDs (Psychiatric Service Dogs) are protected under the Air Carrier Access act and CAN travel.
If you think you qualify for a Psychiatric Service Dog instead of an Emotional Support Animal, Click Here

ESA Housing Rights
ESA Workplace Rights
ESA Public Access Rights

Illinois ESA Law

Illinois provides ESA protections in addition to the federal Fair Housing Act. A valid ESA letter must come from a licensed mental health professional.

A landlord may

  • Ask for a letter from a licensed health professional confirming your ESA-related need.
  • Request that documentation when the disability or need is not obvious.

A landlord may not

  • Charge pet fees, pet rent, or a pet deposit for an ESA.
  • Demand your full medical records or a specific diagnosis.
  • Impose breed, size, or weight restrictions on an ESA.
  • Deny an ESA outright in a “no-pet” building without an individualized reason.

Update (May 22, 2026):

HUD withdrew its 2020 assistance-animal guidance on May 22, 2026. The Fair Housing Act itself still stands: housing providers must continue to consider reasonable-accommodation requests for assistance animals, including emotional support animals. Only the 2020 guidance document was rescinded — the underlying law and your rights under it have not changed.

Does Your Pet Qualify as an Emotional Support Animal in Illinois?

Emotional Service Animal Vs. Service Dogs.
What’s the difference?

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Topic ESA Service Dog
Training Required No specific task training Yes: trained to perform specific tasks
Public Access (stores, restaurants) No right of entry by ADA Broad access under ADA
Housing (Illinois & federal fair housing) Protected as a reasonable accommodation Protected
Airlines (ACAA/DOT 2020 rule) Treated as a pet Recognized as service animal
Fees/“Pet Rent” in Housing No pet fees for ESAs No fees

Use these student-focused housing and accommodation details when you need to explain your ESA rights on campus.

University and College Housing

Illinois college and university housing falls under FHA jurisdiction, meaning ESAs receive accommodations as reasonable disability support, though access remains limited to student living quarters. Universities may remove animals that pose health/safety threats or interfere with University programs.

Standard process:

  • Contact your school’s Disability Services office, Student Accessibility Services, or Center for Accessible Education (not housing departments initially).
  • Provide ESA documentation from a qualified Illinois-licensed provider.
  • Follow approval processes and requirements (vaccinations, behavioral standards, designated areas).
  • ESAs are restricted to housing quarters only and they're not permitted in communal areas or classrooms.

Illinois schools with documented ESA policies:

  • The University of Illinois
  • The University of Illinois Chicago
  • Eastern Illinois University
  • Illinois State University
  • Illinois Wesleyan University

Why CertaPet is The Best Online ESA Provider

Comparison of CertaPet with other online ESA providers across Money Back Guarantee, Live Consultations, Transparent Licensed Team, Legal Accuracy and reviews.
Provider Money Back Guarantee Live Consultations Transparent Licensed Team Legal Accuracy Reviews
CertaPet
Trustpilot 4.7/5 Gold Star Accredited Business
Pettable
Trustpilot 4.7/5
ESA Doctors
Trustpilot 4.7/5
Support Pets
Trustpilot 4.1/5
Therapy Pet
BBB Accredited Business 4.6/5
Emotional Pet Support
Trustpilot 4.6/5
Get your ESA letter
Frequently Asked Questions

Frequently Asked Questions

Can my landlord deny my ESA in Illinois?

Yes, under specific conditions. A landlord, HOA, or condo board can deny if:

  • You don't meet the disability standards
  • You refuse to provide compliant Illinois ESA documentation when it's legitimately requested
  • The animal is dangerous, extremely disruptive, or would cause significant property damage
  • The animal has engaged in a pattern of uncontrolled behavior that you haven't taken effective action to correct
Can my landlord charge pet rent or a pet deposit for my ESA?

No. Pet rent, pet fees, and pet deposits must be waived for assistance animals (including ESAs). You're still responsible for actual damage beyond normal wear and tear.

Are there breed or weight limits for ESAs in Illinois housing?

Breed or weight limits that apply to pets generally must be waived for ESAs, unless the landlord can show a specific safety or property risk associated with your animal. A blanket "no pit bulls" rule, by itself, is not a valid reason to deny a properly documented ESA.

Do I have to register my ESA with the state or get a special ID?

No. There is no official Illinois ESA registry. What matters in housing is a compliant Illinois ESA letter from a provider with whom you have a therapeutic relationship and who has actual knowledge of your disability and need for the animal, not an ID tag or certificate.

Can I have more than one ESA in Illinois?

Yes. HUD guidance and Illinois law acknowledge that some people may need more than one assistance animal, but you'll need documentation that explains the disability-related need for each animal. Landlords have the right to consider whether multiple animals would create an undue burden, health/safety risk, or significant property damage.

Does my ESA need special training?

No, ESAs don't need to undergo specialized task training. However, assistance animals must:

  • Be under your control
  • Be house-trained enough not to cause ongoing sanitation problems
  • Not be aggressive or dangerously out of control
Are ESAs allowed in Illinois workplaces?

Not by default. Illinois law and the ADA state that employers need not accommodate ESAs. You can still request an ESA as an accommodation, but your employer can legally say no if it's not reasonable or if there are other workable accommodations.

What animals can be ESAs in Illinois?

A variety of pets can serve as emotional support animals, as long as they provide comfort and support for mental or emotional disabilities. The most common ones are dogs and cats, but they can be any animal.

Can I use an ESA letter from another state in Illinois?

You may be able to temporarily use an ESA letter issued in another state, but it must meet Illinois requirements (be from a licensed healthcare professional, demonstrate a therapeutic relationship, etc.). For long-term use in Illinois, it's recommended to get your letter from an Illinois-licensed mental health professional.

See What Our Clients Say About US

We helped more than 200,000 people with their ESA and PSD needs

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4.6 stars • 2505 reviews
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Excellent • 1004 reviews
Shopper Approved reviews
4.7 stars • 8575 reviews
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Are you ready to enhance your living and travel benefits?

Start your free screening process today and gain access to all these perks.

  • No pet deposit
  • Travel with your PSD at no cost
  • No pet rent fee
  • Easy ESA letter renewal plans
  • No size or breed restrictions
  • Continued care from your licensed professional
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Athena Angela Gaffud, DVM

Athena Angela Gaffud, DVM

Veterinarian

Dr. Athena Angela Gaffud is a licensed veterinarian, researcher, fact checker, and freelance medical writer from Isabela, Philippines.

Emotional Support Laws by State

Northeast

  • Connecticut ESA Letters
  • Maine ESA Letters
  • Massachusetts ESA Letters
  • New Hampshire ESA Letters
  • New Jersey ESA Letters
  • New York ESA Letters
  • Pennsylvania ESA Letters
  • Rhode Island ESA Letters
  • Vermont ESA Letters

Southeast

  • Alabama ESA Letters
  • Arkansas ESA Letters
  • Delaware ESA Letters
  • Florida ESA Letters
  • Georgia ESA Letters
  • Kentucky ESA Letters
  • Louisiana ESA Letters
  • Maryland ESA Letters
  • Mississippi ESA Letters
  • North Carolina ESA Letters
  • South Carolina ESA Letters
  • Tennessee ESA Letters
  • Virginia ESA Letters
  • West Virginia ESA Letters

Midwest

  • Illinois ESA Letters
  • Indiana ESA Letters
  • Iowa ESA Letters
  • Kansas ESA Letters
  • Michigan ESA Letters
  • Minnesota ESA Letters
  • Missouri ESA Letters
  • Nebraska ESA Letters
  • North Dakota ESA Letters
  • Ohio ESA Letters
  • South Dakota ESA Letters
  • Wisconsin ESA Letters

Southwest

  • Arizona ESA Letters
  • New Mexico ESA Letters
  • Oklahoma ESA Letters
  • Texas ESA Letters

West

  • Alaska ESA Letters
  • California ESA Letters
  • Colorado ESA Letters
  • Hawaii ESA Letters
  • Idaho ESA Letters
  • Montana ESA Letters
  • Nevada ESA Letters
  • Oregon ESA Letters
  • Utah ESA Letters
  • Washington State ESA Letters
  • Wyoming ESA Letters

Territories and Districts

  • Guam ESA Letters
  • Puerto Rico ESA Letters
  • Washington DC ESA Letters
Northeast
  • Connecticut
  • Maine
  • Massachusetts
  • New Hampshire
  • New Jersey
  • New York
  • Pennsylvania
  • Rhode Island
  • Vermont
Southeast
  • Alabama
  • Arkansas
  • Delaware
  • Florida
  • Georgia
  • Kentucky
  • Louisiana
  • Maryland
  • Mississippi
  • North Carolina
  • South Carolina
  • Tennessee
  • Virginia
  • West Virginia
Midwest
  • Illinois
  • Indiana
  • Iowa
  • Kansas
  • Michigan
  • Minnesota
  • Missouri
  • Nebraska
  • North Dakota
  • Ohio
  • South Dakota
  • Wisconsin
Southwest
  • Arizona
  • New Mexico
  • Oklahoma
  • Texas
West
  • Alaska
  • California
  • Colorado
  • Hawaii
  • Idaho
  • Montana
  • Nevada
  • Oregon
  • Utah
  • Washington State
  • Wyoming
Territories and Districts
  • Guam
  • Puerto Rico
  • Washington DC
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