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How to Get an Official ESA Letter In Florida

100% Certified ESA Letter, Compliant with Florida State Laws

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Written by: Erika Caturegli, PhD

Reviewed by: Prairie Conlon, LPC, NCC

Updated: Jul 29, 2026

  • Why You Need an Official ESA Letter
  • Get Your ESA Letter in 4 Steps
  • How to Spot Fake ESA Letters
  • Understanding Your ESA Rights
  • Does Your Pet Qualify as an ESA?
  • ESA Rights For Students & Veterans
  • Why Choose CertaPet?
  • FAQs

CertaPet is Fully Compliant with Florida ESA Law

Pet owner with an emotional support cat
  • Licensed Florida mental health professionals.
  • Fast digital delivery.

See Why Pet Owners Trust Us

David Brock David Brock 1 reviews US Trustpilot

“I did my research before deciding to go with Certapet fo…”

I did my research before deciding to go with Certapet for my ESA and PSD. Certapet was definitely the right decision. The website was very easy to use. The…

Kbr Tuncer Kbr Tuncer 13 reviews Google

“I'm really impressed with how smooth and professional th…”

I'm really impressed with how smooth and professional the entire process was. They assisted me at every step and eased my concerns. I must say Laura was ex…

Mark Mendelson Mark Mendelson 1 reviews US September 2025 · Google

“CertaPet has taken care of me and my pups now for over 10 years…”

CertaPet has taken care of me and my pups now for over 10 years. As I’ve moved around the country and met new staff there, they are always helpful, profess…

Elizabeth Nachstein Elizabeth Nachstein 1 reviews US September 2025 · Google

“This was a pleasant experience…”

This was a pleasant experience. I was treated very respectfully and I was able to obtain an ESA letter. The process was thorough and very professional.

Lauren Lauren 13 reviews US Trustpilot

“I've had a fantastic experience with Certapet…”

I've had a fantastic experience with Certapet! I needed my PSD letter updated due to a change of state, and Certapet made the process incredibly smooth and…

Lauren S Lauren S 1 reviews US September 2025 · Google

“Helpful in answering questions regarding my move, applic…”

Helpful in answering questions regarding my move, application, and how the process works.

Elizabeth Burkland Elizabeth Burkland 1 reviews US September 2025 · Google

“The process worked very smoothly…”

The process worked very smoothly. My questions were addressed very quickly by your customer service and the therapist assigned to me was thoughtful and hel…

Nathaniel Jameer Nathaniel Jameer 1 reviews US September 2025 · Google

“Hello, Jenny was amazing the first time ewe chatted many…”

Hello, Jenny was amazing the first time ewe chatted many years ago and was extremely helpful and understanding in our most recent conversation.

MARY WILLIS MARY WILLIS 1 reviews US September 2025 · Google

“Professional…”

Professional. Friendly. Very helpful. Customer Service Representative knowledgeable and prompt with help. Would you like to use them again! Absolutely! ❤️

John Sherry John Sherry 1 reviews US September 2025 · Google

“Great service understanding of the issues with everyday life…”

Great service understanding of the issues with everyday life. Very helpful in answering my questions and concerns. Thank you

Martindale McLymont Martindale McLymont 1 reviews US September 2025 · Google

“Very professional and thoughtful of my situation…”

Very professional and thoughtful of my situation. It is hard for men like myself to ask for help. This is a first class operation. The staff are very helpf…

Billie Sue Coleman Billie Sue Coleman 1 reviews Google

“I am so appreciative to having one location go to for my…”

I am so appreciative to having one location go to for my Service Dog support. I love the in depth evaluation process, supportive staff and supplies availab…

Emily Pinley Emily Pinley 5 reviews Google

“They made the process of getting my Great Dane certified…”

They made the process of getting my Great Dane certified so simple and fast! My therapist was wonderful and I was able to get all my paperwork in the same …

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Why You Need an Official ESA Letter in Florida

We only work with licensed Florida professionals to ensure your ESA letter is 100% official, certified, and legally valid.

People with their emotional support animals
Get your ESA letter

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Protect Your Housing Rights:

  • Your ESA is recognized under the Fair Housing Act. Landlords are required to accommodate you.

Avoid Fines or Penalties:

  • Florida Statute § 817.265 makes fraudulently misrepresenting an animal as an emotional support animal a second-degree misdemeanor, punishable by up to 60 days in jail and/or a $500 fine, plus 30 hours of mandatory community service for an organization serving persons with disabilities.

We work only with licensed Florida mental health professionals to guarantee your letter is certified, authentic, and approved by your landlord. We ensure every letter follows the rules.

Get Your Official Florida ESA Letter in 3 Easy Steps

Florida Statute § 760.27 strictly regulates ESA documentation requirements, emphasizing the need of a proper clinical evaluation. Healthcare practitioners who issue fraudulent ESA letters in Florida face professional discipline and potential loss of licensure.

Important:

  • ESA registries and “certifications” don’t create legal rights.
  • Your ESA does not become “real” because of a vest, ID card, or online registry.
  1. 1

    We connect you to a Florida - licensed therapist within 2 business days.

  2. 2

    You will get a real clinical evaluation.

  3. 3

    Receive a compliant ESA letter.

Person bonding with their emotional support dog

How to Spot Fake ESA Providers

Pet owner bonding with their emotional support cat
Get Your Official Florida ESA Letter
  • Immediate approval with no therapist evaluation.
  • Contact information or license number is missing.
  • They provide a certificate or ID card, not a formal letter.
  • Services that ‘sell’ ESA registrations or certifications; these are not legitimate.

Why this matters:

  • Landlords can legally reject letters missing these requirements.
  • Follow the rules, and your ESA letter stays valid and accepted.

Understanding Your ESA Rights in Florida

  • An emotional support animal (ESA) is protected under the Federal Fair Housing Act and Florida Statute § 760.27, which provides robust housing rights requiring Florida landlords to accommodate legitimate ESAs
  • Housing providers (HOAs, landlords, shelters) must make reasonable accommodations for tenants who need an ESA, even in ‘no-pets’ buildings.
  • Landlords cannot charge you “pet rent” or “pet deposits” for ESAs.
  • There are no blanket bans on ESAs based on breed, size, or weight.
  • Under Florida Statute 760.27(2)(b) & (3)(b) a housing provider may not require you to use a specific form, notarized statement, or deny your ESA request simply because you didn’t follow a preferred procedure, for instance in-person evaluation vs. tele-health appointment.
  • Employers are not required to accommodate ESAs under the ADA, but many allow them at their discretion.
  • Psychiatric Service Dogs (PSDs) have broader workplace protections than ESAs.
  • ESAs do not have public-access rights to stores, restaurants, or other public places.
  • Only trained service animals (including PSDs) are granted public access under the ADA.

PSDs (Psychiatric Service Dogs) are protected under the Air Carrier Access act and CAN travel.
If you think you qualify for a Psychiatric Service Dog instead of an Emotional Support Animal, Click Here

ESA Housing Rights
ESA Workplace Rights
ESA Public Access Rights

Florida ESA Law

Florida provides ESA protections in addition to the federal Fair Housing Act. A valid ESA letter must come from a licensed mental health professional.

A landlord may

  • Ask for a letter from a licensed health professional confirming your ESA-related need.
  • Request that documentation when the disability or need is not obvious.

A landlord may not

  • Charge pet fees, pet rent, or a pet deposit for an ESA.
  • Demand your full medical records or a specific diagnosis.
  • Impose breed, size, or weight restrictions on an ESA.
  • Deny an ESA outright in a “no-pet” building without an individualized reason.

Update (May 22, 2026):

HUD withdrew its 2020 assistance-animal guidance on May 22, 2026. The Fair Housing Act itself still stands: housing providers must continue to consider reasonable-accommodation requests for assistance animals, including emotional support animals. Only the 2020 guidance document was rescinded — the underlying law and your rights under it have not changed.

Does Your Pet Qualify as an Emotional Support Animal in Florida?

Emotional Service Animal Vs. Service Dogs.
What’s the difference?

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Topic ESA Service Dog
Training Required No specific task training Yes: trained to perform specific tasks
Public Access (stores, restaurants) No right of entry by ADA Broad access under ADA
Housing (Florida & federal fair housing) Protected as a reasonable accommodation Protected
Airlines (ACAA/DOT 2020 rule) Treated as a pet Recognized as service animal
Fees/“Pet Rent” in Housing No pet fees for ESAs No fees

Use these student-focused housing and accommodation details when you need to explain your ESA rights on campus.

University and College Housing

Florida college and university housing falls under FHA jurisdiction, meaning ESAs receive accommodations as reasonable disability support, though access remains limited to student living quarters. Universities may remove animals that pose health/safety threats or interfere with University programs.

Standard process:

  • Contact your school’s Disability Services office, Student Accessibility Services, or Center for Accessible Education (not housing departments initially).
  • Provide ESA documentation from a qualified Florida-licensed provider.
  • Follow approval processes and requirements (vaccinations, behavioral standards, designated areas).

Florida schools with documented ESA policies:

  • ESAs permitted in campus residence halls through Disability Resource Center (DRC)
  • Students must submit request and receive approval before bringing animal to campuss must submit Housing Accommodation Request Form
  • Must provide documentation from physician, psychiatrist, or mental health professional
  • ESAs restricted to residence halls only
  • ESAs NOT permitted in other campus facilities (classrooms, libraries, academic buildings)
  • DRC will provide Housing with recommended accommodations based on documentation
  • Contact: Disability Resource Center - accommodations@ufsa.ufl.edu (put "Housing" in subject line)
  • ESAs permitted in residence halls through Office of Accessibility Services (OAS)
  • Students must register with OAS and complete application process before bringing animal
  • Must provide documentation from healthcare practitioner, telehealth provider, or licensed mental health professional
  • NOT permitted in common spaces (bathrooms, kitchens, recreation rooms, hallways, lounges, computer labs)
  • Processing takes up to 10 business days with adequate documentation
  • ESAs cannot be left alone overnight or cared for by another student
  • Contact: Office of Accessibility Services - (850) 644-9566
  • ESAs permitted in University Housing through Student Accessibility Services (SAS)
  • Students must receive approval before bringing animal to housing
  • Must provide documentation from licensed healthcare professional under Florida Statute § 760.27
  • ESAs restricted to housing environment only
  • NOT permitted in other campus facilitiesimmediate removal and disciplinary action
  • Approval determined by Student Accessibility Services in connection with Housing and Residence Life
  • Contact: Student Accessibility Services - https://sas.sdes.ucf.edu/get-connected/

These veteran-focused notes can help you understand accommodation requests, housing protections, and next steps.

Federal & State Housing Protections

Veterans in Florida receive the same Fair Housing Act protections as all other residents. Florida Statute § 760.27 provides additional state-level protections ensuring ESA owners are safeguarded against discrimination. Veterans qualify for ESA housing accommodations just like any other Florida resident with a documented mental health condition.

VA Mental Health Services & ESA Letters:

Florida veterans can access mental health services through the extensive VA healthcare system in Florida (VISN 8 - the nation's largest VA network). VA mental health providers licensed in Florida can issue valid ESA letters that meet Fair Housing Act and Florida Statute § 760.27 requirements.

Key points for veterans:

  • Veterans receive same FHA and Florida Statute § 760.27 protections as all residents
  • ESAs are NOT allowed on VA facility grounds (service animals only).

VA Facilities Offering Mental Health Evaluations:

  • James A. Haley Veterans' Hospital - 13000 Bruce B. Downs Boulevard, Tampa, FL 33612 - Main: (813) 972-2000 - Comprehensive mental health services including PTSD treatment, psychiatric care, and suicide prevention. 24/7 emergency room available
  • Orlando VA Medical Center - 13800 Veterans Way, Orlando, FL 32827 - (407) 631-1000 - Full mental health services including same-day help, individual and group therapy, MST counseling, and virtual mental health care
  • Miami VA Healthcare System - 1201 NW 16th Street, Miami, FL 33125 - (305) 575-7000 - Comprehensive behavioral health and psychiatric services
  • North Florida/South Georgia Veterans Health System - Malcom Randall VAMC: 1601 SW Archer Road, Gainesville, FL 32608 / Lake City VAMC: 619 South Marion Avenue, Lake City, FL 32025 - Gainesville: (352) 376-1611, Lake City: (386) 755-3016 - Full mental health services across North Florida
  • C.W. Bill Young VA Medical Center - 10000 Bay Pines Boulevard, Bay Pines, FL 33744 - (727) 398-6661 - Mental health and psychiatric services near St. Petersburg

Additional Support:

  • Florida Department of Veterans' Affairs: (727) 319-7440 - State agency advocating for Florida veterans
  • Vet Centers throughout Florida: Confidential counseling for PTSD, depression, MST, and readjustment support
  • VA Health Connect Clinical Contact Center: 1-877-741-3400 (24/7 support for veterans in Florida, South Georgia, Puerto Rico, and U.S. Virgin Islands)
  • Veterans Crisis Line: 988, then press 1 (24/7 support)

Why CertaPet is The Best Online ESA Provider

Comparison of CertaPet with other online ESA providers across Money Back Guarantee, Live Consultations, Transparent Licensed Team, Legal Accuracy and reviews.
Provider Money Back Guarantee Live Consultations Transparent Licensed Team Legal Accuracy Reviews
CertaPet
Trustpilot 4.7/5 Gold Star Accredited Business
Pettable
Trustpilot 4.7/5
ESA Doctors
Trustpilot 4.7/5
Support Pets
Trustpilot 4.1/5
Therapy Pet
BBB Accredited Business 4.6/5
Emotional Pet Support
Trustpilot 4.6/5
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Frequently Asked Questions

Frequently Asked Questions

Do I need to register my emotional support animal in Florida?

No. There is no official ESA registry in Florida or any other state. Websites claiming to "register" or "certify" your ESA are scams and do not meet Florida Statute § 760.27 requirements. The only documentation you need is a legitimate ESA letter from a Florida-licensed mental health professional who has conducted a proper clinical evaluation (in-person or valid telehealth). Florida law specifically prohibits reliance on online-only providers that only require questionnaires or short interviews.

Can my landlord charge me a pet deposit for my ESA in Florida?

No. Under the Fair Housing Act and Florida Statute § 760.27, landlords in Florida cannot charge pet deposits, pet rent, or additional fees for emotional support animals. However, you remain financially responsible for any damage your ESA causes to the property, and landlords can charge you for repairs beyond normal wear and tear.

Can I bring my ESA to restaurants, stores, or hotels in Florida?

No. Emotional support animals do not have public access rights in Florida. Only service animals (dogs and miniature horses individually trained to perform specific disability-related tasks) are allowed in public accommodations under the ADA. Attempting to bring an ESA into public places by falsely claiming it's a service animal is a second-degree misdemeanor under Florida Statute § 817.265, punishable by up to 60 days in jail, a $500 fine, and 30 hours of mandatory community service.

Can I fly with my ESA in Florida?

No. Airlines are no longer required to accommodate emotional support animals under updated Department of Transportation regulations that took effect in 2021. Most airlines now treat ESAs as regular pets and charge standard pet fees. If you need to fly with an animal for psychiatric reasons, consider whether your animal qualifies as a psychiatric service dog (PSD), which has air travel protections.

Does Florida require a 30-day relationship before issuing an ESA letter?

No. Florida does not have a state-mandated 30-day waiting period for ESA letters (unlike California, Iowa, Arkansas, Montana, or Louisiana). However, Florida Statute § 760.27 requires that the ESA letter come from a Florida-licensed healthcare professional who has conducted a proper clinical evaluation and has personal knowledge of your disability. The law specifically prohibits reliance on online-only providers that use only questionnaires or short interviews. In-person care or valid telehealth assessments are required.

Can I have more than one ESA in Florida?

Yes, you can have multiple emotional support animals if your Florida-licensed mental health professional determines that each animal is necessary to alleviate symptoms of your disability. Each ESA must be individually documented in your ESA letter. However, landlords may request information regarding the need for each animal when multiple ESAs are requested, and having a very large number may not be considered "reasonable" under fair housing law.

Does my ESA need special training in Florida?

No. Emotional support animals do not require any specialized training in Florida. Their therapeutic benefit comes from their presence and companionship, not from performing specific tasks. However, your ESA must be well-behaved, housebroken, and under your control at all times.

What are the penalties for misrepresenting a service animal in Florida?

Under Florida Statute § 817.265, fraudulently misrepresenting an animal as an emotional support animal is a second-degree misdemeanor punishable by up to 60 days in jail and/or a $500 fine, plus 30 hours of mandatory community service for an organization serving persons with disabilities (must be completed within six months of conviction). Additionally, licensed mental health professionals who issue fraudulent ESA letters face professional discipline and potential loss of licensure.

Can I bring my ESA to work in Florida?

Florida employers are not required to allow ESAs in the workplace under federal ADA guidelines. The ADA only protects trained service animals in employment settings. However, some employers may voluntarily allow ESAs as a reasonable accommodation for employees with disabilities. Contact your employer's HR department to discuss whether this accommodation is possible in your specific situation.

Do I need an ESA letter to keep my emotional support animal in Florida housing?

Yes. To receive Fair Housing Act and Florida Statute § 760.27 protections in Florida, you must have a valid ESA letter from a Florida-licensed mental health professional who has conducted a proper clinical evaluation (not just an online questionnaire). The letter must be on official letterhead, signed and dated, and meet all Florida documentation standards. Without proper documentation, landlords can treat your animal as a regular pet and apply standard pet policies, fees, and restrictions.

Can my HOA or condo association deny my ESA in Florida?

No. Homeowners associations (HOAs) and condo associations in Florida must comply with the Fair Housing Act and Florida Statute § 760.27, requiring them to provide reasonable accommodations for ESAs even if their bylaws or CC&Rs prohibit pets. You must provide valid ESA documentation meeting Florida's strict standards from a Florida-licensed mental health professional with proper evaluation. The association cannot charge pet fees. However, they can deny requests if the animal poses a direct threat to safety or would cause substantial property damage.

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Erika Caturegli, PhD

Erika Caturegli, PhD

SEO & Content Manager

About  Dr. Erika Caturegli is a linguist and content manager with a focus on emotional support animal and service dogs education. With an academic foundation in linguistics and English as a Second Language studies, she brings both...

Emotional Support Laws by State

Northeast

  • Connecticut ESA Letters
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Southeast

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Midwest

  • Illinois ESA Letters
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Southwest

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West

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Territories and Districts

  • Guam ESA Letters
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  • Washington DC ESA Letters
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West
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