CertaPet Customer Support

World-Class Customer Support

Have a question?
Our CX team is ready to help you!

You can:
call us at (877) 207-0561
email us at ask@certapet.com

Julie Suarez
Customer Experience VP

Suggested Readings

Emotional Support Rabbit: Benefits, Breeds, and Registration

ESA Access to Public Spaces: What You Should Know

Where Can Emotional Support Animals Go?

Airbnb ESA Policy: Does Airbnb Allow Emotional Support Animals?

img:is([sizes="auto" i],[sizes^="auto," i]){contain-intrinsic-size:3000px 1500px;}img.wp-smiley,img.emoji{display:inline !important;border:none !important;box-shadow:none !important;height:1em !important;width:1em !important;margin:0 .07em !important;vertical-align:-.1em !important;background:none !important;padding:0 !important;}.wp-block-button__link{color:#fff;background-color:#32373c;border-radius:9999px;box-shadow:none;text-decoration:none;padding:calc(.667em + 2px) calc(1.333em + 2px);font-size:1.125em;}.wp-block-file__button{background:#32373c;color:#fff;text-decoration:none;}:root{--wp--preset--aspect-ratio--square:1;--wp--preset--aspect-ratio--4-3:4/3;--wp--preset--aspect-ratio--3-4:3/4;--wp--preset--aspect-ratio--3-2:3/2;--wp--preset--aspect-ratio--2-3:2/3;--wp--preset--aspect-ratio--16-9:16/9;--wp--preset--aspect-ratio--9-16:9/16;--wp--preset--color--black:#000;--wp--preset--color--cyan-bluish-gray:#abb8c3;--wp--preset--color--white:#fff;--wp--preset--color--pale-pink:#f78da7;--wp--preset--color--vivid-red:#cf2e2e;--wp--preset--color--luminous-vivid-orange:#ff6900;--wp--preset--color--luminous-vivid-amber:#fcb900;--wp--preset--color--light-green-cyan:#7bdcb5;--wp--preset--color--vivid-green-cyan:#00d084;--wp--preset--color--pale-cyan-blue:#8ed1fc;--wp--preset--color--vivid-cyan-blue:#0693e3;--wp--preset--color--vivid-purple:#9b51e0;--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple:linear-gradient(135deg,rgba(6,147,227,1) 0%,#9b51e0 100%);--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan:linear-gradient(135deg,#7adcb4 0%,#00d082 100%);--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange:linear-gradient(135deg,rgba(252,185,0,1) 0%,rgba(255,105,0,1) 100%);--wp--preset--gradient--luminous-vivid-orange-to-vivid-red:linear-gradient(135deg,rgba(255,105,0,1) 0%,#cf2e2e 100%);--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray:linear-gradient(135deg,#eee 0%,#a9b8c3 100%);--wp--preset--gradient--cool-to-warm-spectrum:linear-gradient(135deg,#4aeadc 0%,#9778d1 20%,#cf2aba 40%,#ee2c82 60%,#fb6962 80%,#fef84c 100%);--wp--preset--gradient--blush-light-purple:linear-gradient(135deg,#ffceec 0%,#9896f0 100%);--wp--preset--gradient--blush-bordeaux:linear-gradient(135deg,#fecda5 0%,#fe2d2d 50%,#6b003e 100%);--wp--preset--gradient--luminous-dusk:linear-gradient(135deg,#ffcb70 0%,#c751c0 50%,#4158d0 100%);--wp--preset--gradient--pale-ocean:linear-gradient(135deg,#fff5cb 0%,#b6e3d4 50%,#33a7b5 100%);--wp--preset--gradient--electric-grass:linear-gradient(135deg,#caf880 0%,#71ce7e 100%);--wp--preset--gradient--midnight:linear-gradient(135deg,#020381 0%,#2874fc 100%);--wp--preset--font-size--small:13px;--wp--preset--font-size--medium:20px;--wp--preset--font-size--large:36px;--wp--preset--font-size--x-large:42px;--wp--preset--spacing--20:.44rem;--wp--preset--spacing--30:.67rem;--wp--preset--spacing--40:1rem;--wp--preset--spacing--50:1.5rem;--wp--preset--spacing--60:2.25rem;--wp--preset--spacing--70:3.38rem;--wp--preset--spacing--80:5.06rem;--wp--preset--shadow--natural:6px 6px 9px rgba(0,0,0,.2);--wp--preset--shadow--deep:12px 12px 50px rgba(0,0,0,.4);--wp--preset--shadow--sharp:6px 6px 0px rgba(0,0,0,.2);--wp--preset--shadow--outlined:6px 6px 0px -3px rgba(255,255,255,1),6px 6px rgba(0,0,0,1);--wp--preset--shadow--crisp:6px 6px 0px rgba(0,0,0,1);}:where(.is-layout-flex){gap:.5em;}:where(.is-layout-grid){gap:.5em;}body .is-layout-flex{display:flex;}.is-layout-flex{flex-wrap:wrap;align-items:center;}.is-layout-flex > :is(*,div){margin:0;}body .is-layout-grid{display:grid;}.is-layout-grid > :is(*,div){margin:0;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}.has-black-color{color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-color{color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-color{color:var(--wp--preset--color--white) !important;}.has-pale-pink-color{color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-color{color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-color{color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-color{color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-color{color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-color{color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-color{color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-color{color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-color{color:var(--wp--preset--color--vivid-purple) !important;}.has-black-background-color{background-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-background-color{background-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-background-color{background-color:var(--wp--preset--color--white) !important;}.has-pale-pink-background-color{background-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-background-color{background-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-background-color{background-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-background-color{background-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-background-color{background-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-background-color{background-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-background-color{background-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-background-color{background-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-background-color{background-color:var(--wp--preset--color--vivid-purple) !important;}.has-black-border-color{border-color:var(--wp--preset--color--black) !important;}.has-cyan-bluish-gray-border-color{border-color:var(--wp--preset--color--cyan-bluish-gray) !important;}.has-white-border-color{border-color:var(--wp--preset--color--white) !important;}.has-pale-pink-border-color{border-color:var(--wp--preset--color--pale-pink) !important;}.has-vivid-red-border-color{border-color:var(--wp--preset--color--vivid-red) !important;}.has-luminous-vivid-orange-border-color{border-color:var(--wp--preset--color--luminous-vivid-orange) !important;}.has-luminous-vivid-amber-border-color{border-color:var(--wp--preset--color--luminous-vivid-amber) !important;}.has-light-green-cyan-border-color{border-color:var(--wp--preset--color--light-green-cyan) !important;}.has-vivid-green-cyan-border-color{border-color:var(--wp--preset--color--vivid-green-cyan) !important;}.has-pale-cyan-blue-border-color{border-color:var(--wp--preset--color--pale-cyan-blue) !important;}.has-vivid-cyan-blue-border-color{border-color:var(--wp--preset--color--vivid-cyan-blue) !important;}.has-vivid-purple-border-color{border-color:var(--wp--preset--color--vivid-purple) !important;}.has-vivid-cyan-blue-to-vivid-purple-gradient-background{background:var(--wp--preset--gradient--vivid-cyan-blue-to-vivid-purple) !important;}.has-light-green-cyan-to-vivid-green-cyan-gradient-background{background:var(--wp--preset--gradient--light-green-cyan-to-vivid-green-cyan) !important;}.has-luminous-vivid-amber-to-luminous-vivid-orange-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-amber-to-luminous-vivid-orange) !important;}.has-luminous-vivid-orange-to-vivid-red-gradient-background{background:var(--wp--preset--gradient--luminous-vivid-orange-to-vivid-red) !important;}.has-very-light-gray-to-cyan-bluish-gray-gradient-background{background:var(--wp--preset--gradient--very-light-gray-to-cyan-bluish-gray) !important;}.has-cool-to-warm-spectrum-gradient-background{background:var(--wp--preset--gradient--cool-to-warm-spectrum) !important;}.has-blush-light-purple-gradient-background{background:var(--wp--preset--gradient--blush-light-purple) !important;}.has-blush-bordeaux-gradient-background{background:var(--wp--preset--gradient--blush-bordeaux) !important;}.has-luminous-dusk-gradient-background{background:var(--wp--preset--gradient--luminous-dusk) !important;}.has-pale-ocean-gradient-background{background:var(--wp--preset--gradient--pale-ocean) !important;}.has-electric-grass-gradient-background{background:var(--wp--preset--gradient--electric-grass) !important;}.has-midnight-gradient-background{background:var(--wp--preset--gradient--midnight) !important;}.has-small-font-size{font-size:var(--wp--preset--font-size--small) !important;}.has-medium-font-size{font-size:var(--wp--preset--font-size--medium) !important;}.has-large-font-size{font-size:var(--wp--preset--font-size--large) !important;}.has-x-large-font-size{font-size:var(--wp--preset--font-size--x-large) !important;}:where(.wp-block-post-template.is-layout-flex){gap:1.25em;}:where(.wp-block-post-template.is-layout-grid){gap:1.25em;}:where(.wp-block-columns.is-layout-flex){gap:2em;}:where(.wp-block-columns.is-layout-grid){gap:2em;}:root :where(.wp-block-pullquote){font-size:1.5em;line-height:1.6;}#thrive-comments .tcm-color-ac,#thrive-comments .tcm-color-ac span{color:#03a9f4;}#thrive-comments .tcm-background-color-ac,#thrive-comments .tcm-background-color-ac-h:hover span,#thrive-comments .tcm-background-color-ac-active:active{background-color:#03a9f4;}#thrive-comments .tcm-border-color-ac{border-color:#03a9f4;outline:none;}#thrive-comments .tcm-border-color-ac-h:hover{border-color:#03a9f4;}#thrive-comments .tcm-border-bottom-color-ac{border-bottom-color:#03a9f4;}#thrive-comments .tcm-svg-fill-ac{fill:#03a9f4;}#thrive-comments textarea:focus,#thrive-comments input:focus{border-color:#03a9f4;box-shadow:inset 0 0 3px #03a9f4;}#thrive-comments a{color:#03a9f4;}#thrive-comments button,#thrive-comments #tcm-login-up,#thrive-comments #tcm-login-down{color:#03a9f4;border-color:#03a9f4;}#thrive-comments button:hover,#thrive-comments button:focus,#thrive-comments button:active{background-color:#03a9f4;}:root{--tcb-color-0:#0c1115;--tcb-color-0-h:206;--tcb-color-0-s:27%;--tcb-color-0-l:6%;--tcb-color-0-a:1;--tcb-color-1:rgba(47,138,231,.8);--tcb-color-1-h:210;--tcb-color-1-s:79%;--tcb-color-1-l:54%;--tcb-color-1-a:.8;--tcb-color-2:#193761;--tcb-color-2-h:215;--tcb-color-2-s:59%;--tcb-color-2-l:23%;--tcb-color-2-a:1;--tcb-color-3:#ed2229;--tcb-color-3-h:357;--tcb-color-3-s:84%;--tcb-color-3-l:53%;--tcb-color-3-a:1;--tcb-color-4:#efc319;--tcb-color-4-h:47;--tcb-color-4-s:86%;--tcb-color-4-l:51%;--tcb-color-4-a:1;--tcb-color-5:#6a6b6c;--tcb-color-5-h:210;--tcb-color-5-s:0%;--tcb-color-5-l:41%;--tcb-color-5-a:1;--tcb-color-6:#fff;--tcb-color-6-h:0;--tcb-color-6-s:0%;--tcb-color-6-l:100%;--tcb-color-6-a:1;--tcb-background-author-image:url("https://cdn-aieen.nitrocdn.com/NZHcjzJeBMtvWTlDVThcwjZlIOICKssU/assets/desktop/optimized/rev-ad6b75a/secure.gravatar.com/avatar/8c0f707b8e6fbec02d3b66b16b22594f.087630b0be18c30b819d0efe7e84d83d");--tcb-background-user-image:url("");--tcb-background-featured-image-thumbnail:url("https://cdn-aieen.nitrocdn.com/NZHcjzJeBMtvWTlDVThcwjZlIOICKssU/assets/images/optimized/rev-ad6b75a/www.certapet.com/wp-content/plugins/thrive-visual-editor/editor/css/images/featured_image.png");}.recentcomments a{display:inline !important;padding:0 !important;margin:0 !important;}@media (min-width: 300px){[data-css="tve-u-1715b2f5797"]{width:250px;float:none;margin-left:auto !important;margin-right:auto !important;}[data-css="tve-u-1715b2fe877"]{font-size:22px !important;}[data-css="tve-u-179f73ed6b0"]{max-width:33.3333%;}[data-css="tve-u-179f7515ff8"] .tcb-button-link{letter-spacing:var(--tve-letter-spacing,2px);background-color:var(--tcb-local-color-17ee7) !important;padding:22px !important;background-image:none !important;}[data-css="tve-u-179f7515ff8"] .tcb-button-link.nitro-lazy{background-image:none !important;}:not(#tve) [data-css="tve-u-179f7515ff8"] .tcb-button-link{font-size:var(--tve-font-size,16px) !important;}[data-css="tve-u-179f7515ff8"]{--tve-font-size:16px;--tve-font-weight:var(--g-regular-weight,normal);--tve-letter-spacing:2px;--tcb-local-color-b9181:#1372d3;--tcb-local-color-17ee7:#1372d3;}:not(#tve) [data-css="tve-u-179f7515ff8"] .tcb-button-link span{font-weight:var(--tve-font-weight,var(--g-regular-weight,normal));}:not(#tve) [data-css="tve-u-179f7515ff8"]:hover .tcb-button-link{background-image:linear-gradient(rgba(255,255,255,.08),rgba(255,255,255,.08)) !important;background-size:auto !important;background-position:50% 50% !important;background-attachment:scroll !important;background-repeat:no-repeat !important;background-color:var(--tcb-local-color-17ee7) !important;}[data-css="tve-u-179f7515ff9"]{--tcb-local-color-icon:#fff;--tcb-local-color-var:#fff;--tve-icon-size:16px;}[data-css="tve-u-179f7515ff7"]::after{clear:both;}:not(#tve) [data-css="tve-u-179f7515ff6"]{color:#bbb !important;--tcb-applied-color:#bbb !important;--tve-applied-color:#bbb !important;font-size:12px !important;font-family:Arial,Helvetica,sans-serif !important;font-weight:var(--g-regular-weight,normal) !important;}[data-css="tve-u-179f7515ff5"]{margin-bottom:10px !important;}[data-css="tve-u-179f751609a"]{--tcb-local-color-fe6dd:var(--tcb-local-color-6b81d);float:none;--form-color:--tcb-color-5;--tcb-local-color-31f4a:rgba(47,138,229,.05);margin-left:auto !important;margin-right:auto !important;max-width:700px !important;background-color:transparent !important;--tve-applied-background-color:transparent !important;--tcb-local-color-6b81d:#6a6b6c !important;--tcb-local-color-2ef3c:#3f4040 !important;}#lg-kpr9upax .tve-form-button.tve-color-set{--tcb-local-color-3e1f8:#1a6dbc;--tcb-local-color-17ee7:#ed2229 !important;}#lg-kpr9upax .tve-form-button{--tcb-local-color-3e1f8:#2f8ae5;float:left;z-index:3;position:relative;--tve-letter-spacing:1px;--tve-color:#fff;--tve-applied---tve-color:#fff;--tve-border-radius:8px;margin:20px auto 0px !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item) input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item) textarea{border:none;--tve-applied-border:none;padding:18px 14px !important;background-color:#f8f8f8 !important;--tve-applied-background-color:#f8f8f8 !important;}#lg-kpr9upax .tve-form-button .tcb-button-link{letter-spacing:var(--tve-letter-spacing,1px);border-radius:8px;overflow:hidden;padding:18px !important;background-color:#ed2229 !important;--background-color:#ed2229 !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item) input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item) textarea,:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item) ::placeholder{font-size:var(--tve-font-size,14px);--tcb-applied-color:rgba(0,0,0,.75);font-weight:var(--tve-font-weight,var(--g-regular-weight,normal));font-family:var(--tve-font-family,Arial,Helvetica,sans-serif);color:var(--tve-color,rgba(0,0,0,.75)) !important;}#lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item){--tve-font-size:14px;--tve-color:rgba(0,0,0,.75);--tve-applied---tve-color:rgba(0,0,0,.75);--tve-font-weight:var(--g-regular-weight,normal);--tve-font-family:Arial,Helvetica,sans-serif;margin:10px 0px;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover textarea{background-image:linear-gradient(rgba(255,255,255,.3),rgba(255,255,255,.3)) !important;background-size:auto !important;background-position:50% 50% !important;background-attachment:scroll !important;background-repeat:no-repeat !important;--tve-applied-background-image:linear-gradient(rgba(255,255,255,.3),rgba(255,255,255,.3)) !important;}#lg-kpr9upax .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item){--tcb-local-color-30800:#2f8ae5;--tcb-local-color-f2bba:rgba(59,156,253,.1);--tcb-local-color-trewq:rgba(59,156,253,.3);--tcb-local-color-frty6:rgba(59,156,253,.45);--tcb-local-color-flktr:rgba(59,156,253,.8);--tve-font-size:14px;--tve-color:#222;--tve-applied---tve-color:#222;--tve-font-weight:var(--g-regular-weight,normal);--tve-font-family:Arial,Helvetica,sans-serif;}#lg-kpr9upax .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item){--tcb-local-color-30800:#2f8ae5;--tcb-local-color-f2bba:rgba(59,156,253,.1);--tcb-local-color-trewq:rgba(59,156,253,.3);--tcb-local-color-frty6:rgba(59,156,253,.45);--tcb-local-color-flktr:rgba(59,156,253,.8);--tve-font-size:14px;--tve-color:#222;--tve-applied---tve-color:#222;--tve-font-weight:var(--g-regular-weight,normal);--tve-font-family:Arial,Helvetica,sans-serif;}#lg-kpr9upax .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) .tve-checkmark{--tcb-checkbox-size:18px;}:not(#tve) #lg-kpr9upax .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item) .tve-input-option-text{--tcb-applied-color:#222;font-family:var(--tve-font-family,Arial,Helvetica,sans-serif);font-size:var(--tve-font-size,14px) !important;color:var(--tve-color,#222) !important;font-weight:var(--tve-font-weight,var(--g-regular-weight,normal)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item) .tve-input-option-text{--tcb-applied-color:#222;font-family:var(--tve-font-family,Arial,Helvetica,sans-serif);font-size:var(--tve-font-size,14px) !important;color:var(--tve-color,#222) !important;font-weight:var(--tve-font-weight,var(--g-regular-weight,normal)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover textarea,:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover ::placeholder{color:var(--tve-color,var(--tcb-local-color-2ef3c)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item):hover{--tve-color:var(--tcb-local-color-2ef3c) !important;}:not(#tve) #lg-kpr9upax .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item):hover .tve-input-option-text{color:var(--tve-color,var(--tcb-local-color-2ef3c)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_checkbox:not(.tcb-excluded-from-group-item) .tve_lg_checkbox_wrapper:not(.tcb-excluded-from-group-item):hover{--tve-color:var(--tcb-local-color-2ef3c) !important;}#lg-kpr9upax .tve_lg_checkbox:not(.tcb-excluded-from-group-item){margin-bottom:16px !important;margin-top:16px !important;}#lg-kpr9upax .tve_lg_radio:not(.tcb-excluded-from-group-item){margin-top:16px !important;margin-bottom:16px !important;padding:0px !important;}#lg-kpr9upax .tve_lg_dropdown:not(.tcb-excluded-from-group-item){--tcb-local-color-30800:#2f8ae5;--tcb-local-color-f2bba:rgba(59,156,253,.1);--tcb-local-color-f83d7:rgba(59,156,253,.25);--tcb-local-color-trewq:rgba(59,156,253,.3);--tcb-local-color-3d798:rgba(59,156,253,.4);--tcb-local-color-poiuy:rgba(59,156,253,.6);--tcb-local-color-418a6:rgba(59,156,253,.12);--tcb-local-color-a941t:rgba(59,156,253,.05);--tcb-local-color-1ad9d:rgba(46,204,96,.1);--tcb-local-color-2dbcc:#83bc7b;border:none;--tve-applied-border:none;border-radius:0px;overflow:hidden;--tve-color:rgba(0,0,0,.75);--tve-applied---tve-color:rgba(0,0,0,.75);--tve-font-size:14px;--row-height:37px;--tve-font-weight:var(--g-regular-weight,normal);--tve-font-family:Arial,Helvetica,sans-serif;padding:18px 14px !important;margin-top:10px !important;margin-bottom:10px !important;background-color:#f8f8f8 !important;--tve-applied-background-color:#f8f8f8 !important;}:not(#tve) #lg-kpr9upax .tve_lg_dropdown:not(.tcb-excluded-from-group-item) span{color:var(--tve-color,rgba(0,0,0,.75));--tcb-applied-color:rgba(0,0,0,.75);font-size:var(--tve-font-size,14px);font-weight:var(--tve-font-weight,var(--g-regular-weight,normal));font-family:var(--tve-font-family,Arial,Helvetica,sans-serif);}:not(#tve) #lg-kpr9upax .tve_lg_dropdown:not(.tcb-excluded-from-group-item):hover span{color:var(--tve-color,var(--tcb-local-color-2ef3c)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_dropdown:not(.tcb-excluded-from-group-item):hover{--tve-color:var(--tcb-local-color-2ef3c) !important;background-image:linear-gradient(rgba(255,255,255,.3),rgba(255,255,255,.3)) !important;background-size:auto !important;background-position:50% 50% !important;background-attachment:scroll !important;background-repeat:no-repeat !important;--tve-applied-background-image:linear-gradient(rgba(255,255,255,.3),rgba(255,255,255,.3)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item):hover .tve-input-option-text{color:var(--tve-color,var(--tcb-local-color-2ef3c)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_radio:not(.tcb-excluded-from-group-item) .tve_lg_radio_wrapper:not(.tcb-excluded-from-group-item):hover{--tve-color:var(--tcb-local-color-2ef3c) !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9 input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9 textarea{border:none;--tve-applied-border:none;padding:18px 14px !important;background-color:#f8f8f8 !important;--tve-applied-background-color:#f8f8f8 !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9 input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9 textarea,:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9 ::placeholder{font-size:var(--tve-font-size,14px);--tcb-applied-color:rgba(0,0,0,.75);font-weight:var(--tve-font-weight,var(--g-regular-weight,normal));font-family:var(--tve-font-family,Arial,Helvetica,sans-serif);color:var(--tve-color,rgba(0,0,0,.75)) !important;}#lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9{--tve-font-size:14px;--tve-color:rgba(0,0,0,.75);--tve-applied---tve-color:rgba(0,0,0,.75);--tve-font-weight:var(--g-regular-weight,normal);--tve-font-family:Arial,Helvetica,sans-serif;margin:10px 0px;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9:hover input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9:hover textarea{background-image:linear-gradient(rgba(255,255,255,.3),rgba(255,255,255,.3)) !important;background-size:auto !important;background-position:50% 50% !important;background-attachment:scroll !important;background-repeat:no-repeat !important;--tve-applied-background-image:linear-gradient(rgba(255,255,255,.3),rgba(255,255,255,.3)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9:hover input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9:hover textarea,:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9:hover ::placeholder{color:var(--tve-color,var(--tcb-local-color-2ef3c)) !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9:hover{--tve-color:var(--tcb-local-color-2ef3c) !important;}#lg-kpr9upax .thrv_text_element[data-label-for]:not(.tcb-excluded-from-group-item){margin-top:10px !important;}:not(#tve) #lg-kpr9upax .thrv_text_element[data-label-for]:not(.tcb-excluded-from-group-item) .tcb-plain-text{letter-spacing:7px;font-family:Arial,Helvetica,sans-serif !important;font-weight:var(--g-regular-weight,normal) !important;font-size:12px !important;text-transform:uppercase !important;}#lg-kpr9upax .tve_lg_file > .tve-content-box-background{box-shadow:none;--tve-applied-box-shadow:none;border-radius:0px;overflow:hidden;background-color:transparent !important;--tve-applied-background-color:transparent !important;background-image:linear-gradient(#f8f8f8,#f8f8f8) !important;--tve-applied-background-image:linear-gradient(#f8f8f8,#f8f8f8) !important;border:1px dashed #d5d5d5 !important;--tve-applied-border:1px dashed #d5d5d5 !important;background-size:auto !important;background-position:50% 50% !important;background-attachment:scroll !important;background-repeat:no-repeat !important;}#lg-kpr9upax .tve_lg_file.tve-state-active > .tve-content-box-background{box-shadow:none;--tve-applied-box-shadow:none;background-image:linear-gradient(var(--tcb-local-color-31f4a),var(--tcb-local-color-31f4a)) !important;background-size:auto !important;background-position:50% 50% !important;background-attachment:scroll !important;background-repeat:no-repeat !important;border:1px dashed var(--tcb-local-color-6b81d) !important;}:not(#tve) #lg-kpr9upax .tve-form-button .tcb-button-link span{color:var(--tve-color,#fff);--tcb-applied-color:#fff;}:not(#tve) #lg-kpr9upax .tve-form-button:hover .tcb-button-link{background-color:#ed2229 !important;--background-color:#ed2229 !important;}:not(#tve) #lg-kpr9upax .tve-form-button:hover .tcb-button-link span{color:var(--tve-color,#fff) !important;--tcb-applied-color:#fff !important;}:not(#tve) #lg-kpr9upax .tve-form-button:hover{--tve-color:#fff !important;--tve-applied---tve-color:#fff !important;}[data-css="tve-u-179f7521416"]{max-width:66.6667%;}[data-css="tve-u-193c0a6adf8"]{font-size:20px !important;}:not(#tve) [data-css="tve-u-193c0a6cc36"]{font-weight:var(--g-regular-weight,normal) !important;}}@media (max-width: 1023px){[data-css="tve-u-179f751609a"]{max-width:100% !important;}#lg-kpr9upax .tve_lg_dropdown:not(.tcb-excluded-from-group-item){margin-bottom:10px !important;margin-top:10px !important;}}@media (max-width: 767px){[data-css="tve-u-179f7515ff8"] .tcb-button-link{padding:20px !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item) input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input:not(.tcb-excluded-from-group-item) textarea{padding:14px 12px !important;}:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9 input,:not(#tve) #lg-kpr9upax .tve_lg_regular_input#lg-kc6983o9 textarea{padding:14px 12px !important;}#lg-kpr9upax .tve_lg_dropdown:not(.tcb-excluded-from-group-item){padding:14px 12px !important;margin-top:10px !important;margin-bottom:10px !important;}}

World-Class Customer Support

Julie Suarez
Customer Experience VP

Related Articles

Emotional Support Rabbit: Benefits, Breeds, and Registration

Where Can Emotional Support Animals Go?

Airbnb ESA Policy: Does Airbnb Allow Emotional Support Animals?

How to Get an ESA Letter for Housing in 2025

How to Qualify for An Emotional Support Animal

8 Best Types of Emotional Support Animals

Get an ESA Letter: Get an Emotional Support Animal Consultation

How to Get A Psychiatric Service Dog in New York

How To Get An Emotional Support Animal in Canada

Suggested Readings

Emotional Support Rabbit: Benefits, Breeds, and Registration

Where Can Emotional Support Animals Go?

Airbnb ESA Policy: Does Airbnb Allow Emotional Support Animals?

Are you ready to enhance your living and travel benefits?

CertaPet Customer Support

World-Class Customer Support

Julie SuarezCustomer Experience VP

Related Articles

Emotional Support Rabbit: Benefits, Breeds, and Registration

Where Can Emotional Support Animals Go?

Airbnb ESA Policy: Does Airbnb Allow Emotional Support Animals?

How to Get an ESA Letter for Housing in 2025

How to Qualify for An Emotional Support Animal

8 Best Types of Emotional Support Animals

Get an ESA Letter: Get an Emotional Support Animal Consultation

How to Get A Psychiatric Service Dog in New York

How To Get An Emotional Support Animal in Canada

Suggested Readings

Emotional Support Rabbit: Benefits, Breeds, and Registration

Where Can Emotional Support Animals Go?

Airbnb ESA Policy: Does Airbnb Allow Emotional Support Animals?

Are you ready to enhance your living and travel benefits?

Julie Suarez
Customer Experience VP