April 8, 2019

Flying with Your Pet: Delta Pet Policy

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delta airlines pet policy

Traveling with your pet is not easy. And it’s hard to come by accurate information regarding airline policies and fees for your chosen airlines. This article should answer most of your concerns regarding flying with your pet on Delta Airlines. If there is something you can’t find in this article, feel free to post a comment.

If you own an emotional support animal, check out this article: Delta ESA Policy. We also have a downloadable PDF guide for Delta Airlines ESA Policy – check it out below.

Download Delta Airlines ESA Policy Guide
Free Guide that contains step-by-step details of everything you need to know to fly with your Emotional Support Animal (ESA) on Delta Airlines. Includes checklist of all necessary documents and stuffs to pack for flight day.
Rated 5.00/5.00 by Certapet
Free Download

 

Delta Airlines Pet Shipping: In-Cabin

In-cabin travel will cost:

  • $125 USD each way for U.S., Canada, and Puerto Rico
  • $200 USD/CA/EUR for Virgin Islands and International
  • $75 USD to Brazil

This is per pet carrier and is not paid at the time of reservation, but rather at the time of check-in.

Additionally, although pets are allowed on almost every flight within the United States, Canada, and the U.S. Virgin Islands and Puerto Rico, they are not allowed on flights to Hawaii.

The pets that are allowed to enjoy Delta in cabin travel are dogs, cats, and household birds, excluding of course snub nosed breeds, which are not accepted by Delta Pet Policy. Any pets in cabin must be small enough to fit naturally and comfortably in a pet carrier that will stow under the seat in front of you. The pet carrier will count as one piece of carry on luggage.

Anyone bringing a pet as a carry on will have to check in at the airline ticket counter. This will be where you pay, and therefore no passengers traveling with in cabin pets will be permitted to use either curbside or self service check in. It is advisable to leave yourself extra time before departure to ensure you get through the check in process with plenty of time before departure.

This does not apply to emotional support animals/assistance animals as they can travel with you at no cost due to the Air Carrier Access Act covered in Delta Airlines ESA Policy.

Owner with pet dog in a cabin which relates to Delta Pet Travel

Delta Pet Shipping: Checked Baggage

With limited restrictions for military personnel and service animals, Delta Pet Policy states that certain pets will not be accepted as checked baggage after 2016, and instead those pets have to travel through Delta Pet Cargo.

Based upon your destination and what type of pet, it may be limited on how they can travel on the plane.

Delta Pet Cargo

Delta Pet Cargo is the only way for you to travel with a pet that does not fit within Delta Pet Carry On standards. Delta also does not accept any snub-nosed breeds of either dogs or cats for travel. However, they do accept non-snub-nosed breeds, as well as household birds, guinea pigs rabbits, hamsters, and marmots.

There are also temperature restrictions for pet safety, and pets cannot be shipped in cargo if there are extreme temperatures.

Delta Pet Cargo reservations cannot be made more than 14 days prior to the departure of your flight, and Delta Pet Policy does not guarantee that pets will be shipped on the same flight as their owners.

When shipping a pet through Delta Pet Cargo, the owner must drop off the pet at a Delta Cargo locations no later than three hours before the departure time of the flight. This is separate from regular check-in.

Additionally, you will need to pick up your pet at a Delta Cargo Location, and not at baggage claim or any other Delta run area.

For the following destinations, it is restricted for you to bring your pet onboard, so they can only travel in cargo. Note: Call and double check to see if your destination permits your pet.

  • Australia
  • Barbados
  • Dakar
  • Dubai
  • Hong Kong
  • Iceland
  • Jamaica  
  • New Zealand
  • Republic of Ireland
  • South Africa
  • United Kingdom
  • United Arab Emirates
  • Hawaii (restrictions may apply)

Delta Emotional Support Animal Rights

A white dog sitting in a suitcase preparing to travel with owner which relates to Delta ESA

Delta pet policy acknowledges passengers’ need for emotional support animals and has policies in place for their travel. There will be no additional fee for service animals or emotional support animals, however, Delta would like advanced notice of needed accommodations for the services dog/ESA and their owners.

Download Delta Airlines ESA Policy Guide
Free Guide that contains step-by-step details of everything you need to know to fly with your Emotional Support Animal (ESA) on Delta Airlines. Includes checklist of all necessary documents and stuffs to pack for flight day.
Rated 5.00/5.00 by Certapet
Free Download

 

Free ESA Assessment Test: Do You Qualify for an ESA?
Take CertaPet's famous 5-minute assessment test to know if you could qualify for an emotional support animal. The screening test is completely free and provides instant result once you are done.
Rated 5.00/5.00 by Certapet
Take the Test

 

Emotional Support Animals traveling in cabin will need to be either fit on the floor in front of your feet, on your lap, or in a carrier that will fit under the seat in front of you. Animals will not be permitted to occupy seats reserved for human passengers.

Additionally, any and all service animals will have to be extremely well behaved, and not serve as either a disturbance, and distraction, or a danger to any other passengers on the flight.

Proof will be required of the emotional need of passengers traveling with Emotional Support Animals in the form of a doctor’s, or mental health professional’s letter, on professional letterhead not more than a year old. The passenger’s mental health condition, or need, must also be recognized within the fourth edition of the Diagnostic and Statistical Manual.

Digital letters that are either signed or stamped will be accepted by Delta, however, the information needs to be verifiable through either an email address, a phone number, or both. This is also why licensing information of the mental health professional or doctor is required.

*Update December 2018: Emotional support animals under 4 months of age are not allowed to fly because of the lack in vaccinations. Delta also announced that ESAs are no longer able to fly on flights more than 8 hours long (make sure to do connecting flights!). Both changes will begin with tickets bought after December 18, 2018 and then a full ban from February 1, 2019 and on.

Delta Pet Travel Carrier Size and Restrictions

There is no one size of pet carrier allowed on a Delta flight, however, there are pet carrier size restrictions. The maximum size allowed however varies, and so it is important for you to contact Delta directly to find out the restrictions for your particular reservations.

As of March 1, 2019, Delta Cargo will not accept any crates over 24 inches (61 cm) in height with the exception of Service Animals, Emotional Support Animals and military bookings.

Since pet carriers must fit under the seat, you should look for carriers sized similar to a carry-on luggage.

Two pets of the same species, meaning two dogs or two cats, may share a pet carrier as long as they are generally the same size, each weigh less than 20 pounds, and can fit comfortably and naturally in the carrier together. In cases such as this, they will only be charged as one pet. Delta will not accept snub-nosed breeds of either dogs or cats on their flights.

There are certain iron-clad restrictions, however. For example, for pets traveling in cabin, the pet carrier does need to be able to fit under the seat in front of you, as stated in an above section. The carrier for in cabin travel can also be soft or hard shelled, as long as it is solid enough that your pet cannot escape. For cargo travel however, the carrier needs to be made of a solid material.

Delta limits the number of animals allowed on each flight. Pets are accepted on a first come, first serve basis (2 allowed in domestic first class and 4 in the main cabin for domestic and international flights – restrictions may apply).

It’s important to call Delta in advance and let them know you would like to bring your pet. For all other questions, Delta should be contacted directly.

Free ESA Assessment Test: Do You Qualify for an ESA?
Take CertaPet's famous 5-minute assessment test to know if you could qualify for an emotional support animal. The screening test is completely free and provides instant result once you are done.
Rated 5.00/5.00 by Certapet
Take the Test

 

Pet Policies at Other Major Airlines

Southwest Pet Policy
United Airlines Pet Policy
American Airlines Pet Policy

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  • Christine ray says:

    I need to know what size pet carrier I am allowed for an emotional support dog, she is 7.5 lbs

    • CertaPet Staff says:

      Hi Christine. Delta maximum pet carrier size restrictions differe depending on the flight you are taking. They advise contacting Delta support directly to know the exact size for your flight.

      As of March 1, 2019, Delta Cargo will not accept any crates over 24 inches (61 cm) in height with the exception of Service Animals, Emotional Support Animals and military bookings.

      Since pet carriers must fit under the seat, you should look for carriers sized similar to a carry-on luggage.

  • Natalia Sabins says:

    I booked my fly with DElta cargo and I was late for 10 minutes. The fly was at 1:10, They want me to came at 10:40, I came at 10:50. The person who work with me take a cat to the warehouse and start doing paperwork, then he say he can’t book us, we are late. He give me cat back and we residual fly for the next day. but it’s ok.
    The next day when we came on time, same guy was on lunch, and another person told me this cage is not good for flying with Delta, I was shocked, because yesterday it was good and today its not good. I ask him if he can book ut for the fly, and I can go buy another cage, I just not want to be late again, he say no. I was cry and I called to customer service but nothing they can do. I have to wait when the manager ( same guy from Yesterday) will came back from his lunch to talk to him. When he came, he take the cage , he say we gonna put screw on it, but we was late for this direct fly. and the cat instead on 5 hours have to fly 11. I feel so bed for this pure kitten, but I can’t came back another day again.
    I using the same cages all the time, its work perfect for Lufthansa, Turkish airlines, KLM, American Airlines, but it’s not good for DELTA, how its possible????
    Very disappointed, its so stressful day for me and I’ll never work with them again and newer recommend them to anybody.

    • Oana says:

      Hi, Natalia! Can you tell me if your cat is flying with you in the cabin? I have a flight from Europe to USA this summer and I want to take my cat with me. The only problem is that it weights 6kg and it won’t fit in a small cage. And I see that Delta only accepts bigger pets as cargo, which doesn’t necessarily mean it will be in the same plane with me. Thank you!

  • Mary Aguirre says:

    Need a price on shipping from ESC airport to BFL Bakersfield Ca Toy Poodle 9 months old he is 5 lbs.

  • janeth polo says:

    I will loike to check my dog as cargo on fllight CLT to LGA orJFK 23 lbs please let me know prices and documentation
    Thank you
    Janeth

  • Beanie Griglen says:

    I would like to check in my dog as cargo, on a flight from Panama City Beach Fla airport to New York City,she’s 65 lbs. I need a price